Field Service Technician

Melbourne, VIC
Permanent
Full-time

16 days ago

We have a challenging and rewarding role for a qualified and experienced Mobile Crane Technician who can work independently, diagnose complex faults, and carry out repairs and maintenance with minimal supervision. You will provide the highest level of Customer Service, whilst maintaining and repairing our range of mobile and crawler cranes in the field for existing and new customers in Melbourne, Victoria, Tasmania and occasionally across our Australian and New Zealand network.About the Company:The 2025 year sees the business expand its Mobile Cranes workforce and we are seeking a Field Service Technician with diagnostic maintenance and repairs experience to join our established Mobile Cranes division in Melbourne.Liebherr-Australia's experience, knowledge, and dedication to the highest quality and most reliable technology, makes us a respected leader and a trustworthy partner to industry. We sell and service earthmoving machinery, mining equipment, mobile cranes, tower cranes, maritime cranes as well as foundation and piling equipment throughout Australia and New Zealand. Are you ready to join the Liebherr family?About the Role:Reporting to the Service Manager - you will be responsible for the provision of detailed and efficient diagnostic, maintenance and repairs of Liebherr mobile cranes to meet customer demands and minimise downtime. This role will encompass the highest level of customer service whilst also maintaining a safe workplace.The business prides itself on safe, efficient and compliant execution of work and we reward staff through a positive work life balance and those who want additional overtime opportunities, you will be paid at full penalty rates and through company training programs achieve a higher pay rate.You will also have access to Bonus and Purchase Leave and early access to Long Service Leave after 5 years. Corporate Health Insurance discounts, Novated Leases and access to the more Employee Discount benefits also apply for Great Savings.Skills and Duties:With an immediate start available, you will be required to:

Diagnose and repair faults on Mechanical, Hydraulic, Pneumatic and Electrical components on Liebherr mobile cranes

Complete preventative maintenance and servicing on Liebherr mobile cranes
Carry out diagnostic examinations using specialised tools and equipment
Request required spare parts for timely completion of jobs
Operate workshop equipment including mobile lifting equipment
Accurately complete documentation including timesheets, maintenance records and any customer/site specific documentation
Expand and maintain customer relationships in the field by providing maintenance planning schedules
Maintain the professional profile and customer relations by providing high quality Customer Service standards

Continuous on the job training to ensure knowledge is current and up to date
Have a strong commitment to safe work environment and continuous improvement
Be a self-starter and able to work both autonomously and as part of a team.

Essential Requirements:

Recognised Trade qualifications in either Mechanical or Electrical
EWP - high Risk Licence
Working at Heights certificate

Flexibility to travel to customer sites and work over-time as required
Previous experience working on Liebherr Mobile Cranes and related equipment is preferred
Excellent diagnostic and computer skills
Able to communicate effectively with customers, supervisors and colleagues

Willingness to work overtime/on call when required
Current driver's licence (C class minimum).

Desirable Requirements:

Liebherr Mobile Crane Equipment experience
High Risk Licences: Forklift, Basic Rigging, Overhead Crane

And most importantly … demonstrate a commitment to workplace safety and the safety of your co-workers!Those candidates successful in progressing past interview stage will be required to undergo a Pre-employment process including National Police Clearance and Medical Screening which includes drug and alcohol testing.Relocation Assistance will be provided for interstate candidates keen to love and work for Liebherr in Melbourne, Victoria.Our OfferDiversity and Inclusion:Diversity and inclusion sit at the heart of the Liebherr Group's Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace.Culture:We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers.Benefits:Paid Parental Leave | Bonus Leave | Purchase Leave | Early Access to LSLCorporate Health Insurance | Novated Lease | Travel ClubLiebherr One Hub - Employee Discount Portal for Great SavingsSoft skills and Leadership training programsHow to ApplyIf you are proactive and want to join an established and well-regarded Global manufacturing business, apply online via the appropriate link below including a cover letter.Applications close COB: 15 September 2025Liebherr advises that interviews may commence before the closing date and we would like to thank you for submitting your application.No agencies or third parties please.Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Anita Aquilina.One Passion. Many Opportunities.The companyLiebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.LocationLiebherr-Australia Pty. Ltd.41-45 Ordish Road3175 MelbourneAustralia (AU)ContactAnita Aquilinaanita.aquilina@liebherr.com

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