Cyber Operations Lead

Australian Hearing

  • Macquarie Park, NSW
  • Permanent
  • Full-time
  • 19 days ago
Cyber Operations Lead● Coordinate and ensure timely detection, response, recovery for any incidents● Continuously improving the business security posture and resilence● Based in Macquarie Park, with hybrid work opportunities availableWant to improve the lives of Australians, no matter who they are?Join us and build a career and future you'll be proud of.It matters more at Hearing AustraliaHearing Australia is a trusted leader in our field. Working across the country, we exist to support and empower people through hearing health when and where they need it.Your opportunityAs Cyber Operations Lead, you'll be reporting to the Chief Security and Information Officer and CTO. The role will have you overseeing the day-to-day operations of the organisation's cyber defence capabilities. This role ensures the continuous improvement of security monitoring, incident response, threat intelligence, and vulnerability management processes. Working side by side with people who go the extra mile, you'll also love the feeling of helping those who need us. Here's how you'll do it:
  • Work with our managed Security Operations Centre (SOC) partner, ensuring 24/7 monitoring and response capabilities.
  • Develop and maintain operational procedures, playbooks, and escalation paths for incident response.
  • Coordinate and lead incident response efforts, including containment, eradication, and recovery.
  • Oversee the tuning and operation of SIEM, EDR, and other monitoring tools.
  • Analyse threat intelligence and integrate it into detection and response strategies.
  • Conduct post-incident reviews and root cause analyses to improve future resilience.
  • Manage vulnerability scanning and remediation processes across infrastructure and applications.
  • Collaborate with IT and DevOps teams to ensure timely patching and secure configurations.
  • Support risk assessments and audits by providing operational security insights.
  • Collaborate with IT, compliance, and business units to align security operations with organizational goals.
  • Provide regular reporting on security incidents, KPIs, and operational effectiveness to senior leadership.
  • Maintain dashboards and metrics to track security operations performance and threat landscape trends.
  • Compliance-related issues or non-compliance are escalated and/or reported
What you'll bringWe believe the successful candidate will have outstanding interpersonal skills with the ability to interact with users at all levels. You'll bring:
  • 5+ years in cyber security operations, including SOC leadership or senior analyst roles.
  • Strong knowledge of security frameworks (e.g., NIST, MITRE ATT&CK, ISO 27001).
  • Hands-on experience with SIEM, SOAR, EDR, IDS/IPS, and threat intelligence platforms.
  • Familiarity with Azure cloud and hybrid environments.
  • Excellent analytical, communication (written and verbal), and proven leadership skills.
  • Resilience
  • Problem-solving skills
  • Risk management experience
  • Budget management
  • Negotiation skills
  • Technical dimension - proven experience in providing robust technology solutions.
What matters most? It's simple - your drive to help anyone and everyone who needs us. And you'll see your role as a real responsibility and an incredible opportunity to make an impact on lives across the country.Why Hearing Australia?There's so much to love about a role with us. But our people say there's three things that set us and their careers apart. They're about:● How we do what we do: Our vision is to deliver the best hearing solutions for anyone, anytime, anywhere. At Hearing Australia, you'll know you're making a contribution that really means something● Who we work with: Here, you'll support and empower clients of all backgrounds. That's what drives our teams and what makes them so special● Where we're going next: As our industry evolves, we're committed to learning and improving what we do and how we do it and building an organisation where everyone can thrive.What does that mean for you?As a Cyber Operations Lead you'll know that every day, your work is helping children and adults who need us. Just ask Sandeep, one of our IT professionals about why they choose to work with us:“The work we do in helping people hear sound again and for the very first time is quite inspirational. Everything we do here is purpose-driven.”You'll also enjoy a range of benefits, including:
  • Attractive employee benefits (salary sacrifice superannuation, HCF private health cover discount, well-being programs, salary packaging, discounts across an exciting range of retailers)
  • Free, onsite staff parking
  • Employee recognition awards program
  • Attractive salary package includes a generous 15.4% superannuation
  • Flexible work arrangement opportunities to support work, personal and family commitments
Let's create the gold standard of hearing careWe will require the successful candidate to be willing to have a Police Check conducted (we pay), a current driver's licence and must have rights to work in Australia.Hearing Australia is an Equal Opportunity Employer and embraces diversity, equity and inclusion. We are passionate about building a diverse and inclusive culture from within.We encourage Aboriginal and Torres Strait Islander peoples and applicants from different cultures who are bilingual to apply.We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Australian Hearing