Administration Officer (Townsville Oral Health Services)

Queensland Government

  • Townsville, QLD
  • Permanent
  • Full-time
  • Just now
Townsville Oral Health Services are seeking an experienced and client focused Administration Officer to join their services, at both Kirwan Health Campus and North Ward Health Campus.There is both a permanent full-time and part-time position (56 hours per fortnight) available.The Administration Officer position provides a high level of customer service, demonstrating understanding, empathy, patience and a positive attitude towards patients and colleagues.Job details Position status Permanent
Position type Full-time,Part-time
Occupational group Administration
Classification AO3
Workplace Location Townsville region
Job ad reference QLD/TV658641
Closing date 22-Sep-2025
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration Permanent full-time and part-time
Contact person Tamara Young
Contact details (07) 4433 9927
Access theAbout the roleThis position provides an efficient appointment booking service for all patients and provide efficient utilisation of booking time available for clinicians. The position is responsible for supporting patient access to Oral Health's Standard Range of Services in in accordance with the Oral Health Services Waiting List Guideline and Eligibility Guideline.The role provides a range of frontline and frontline support activities to support the Townsville Oral Health Service to deliver Service Agreement Key Performance Indicators.Supportive Workplace Culture and Regional AdvantageA strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.Work/Life Balance and Lifestyle BenefitsNestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.Competitive salary and benefits:We offer attractive remuneration packages and .
  • Salary range: $2950.00 to $3280.70 p.f. (full-time) and $38.81-$43.16 p.h. (part-time) (AO3)
  • 4 weeks annual leave (pro rata for part-time) with 17.5% loading
  • 12.75% employer contribution to superannuation
  • Plus
options may be availableRequirements:
  • This is a Vaccine Preventable Disease (VPD) risk role. Hepatitis B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis
  • Whilst not mandatory, previous experience in an administration role is highly desirable, particularly where high-level customer service was required to support patients.
Please refer to the Role Description for further details.Apply now and be part of something extraordinary!Enquiries are welcome; please contact: Tamara Young on (07) 4433 9927Apply ONLINE:Applications close: Monday, 22 September 2025Unsolicited resumes from recruitment agencies will not be accepted.Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote and .DocumentsBefore applying for this vacancy please ensure you read the documents below.Information Package for ApplicantsInformation Package for ApplicantsRole DescriptionJob search
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