
Mortgage Broker Support
- Labrador, QLD
- $70,000-90,000 per year
- Permanent
- Full-time
- Competitive salary package plus Bonus
- Full time permanent position with access to parking
- Opportunity to work with a dynamic team of experienced and friendly industry professionals
- Monday to Thursday: 8am–4:45pm, Friday: 8am–1pm.
- 4 weeks annual leave, including a Christmas/New Year shutdown.
- Comprehensive training, career growth, and personal development.
- Assisting several brokers with a range of administrative tasks, as well as post settlement client management
- Managing enquiries and correspondence via phone and email
- Requesting, collecting, preparing and uploading documents for submissions
- Completing admin and data entry for electronic lodgement
- Maintain excellent service standards with a high attention to detail
- Ability to work effectively within a team to accomplish team goals
- Experience in a similar Broker Support role OR an administration role – finance experience highly regarded
- Ability to work as part of a supportive, collaborative team
- Able to provide an outstanding and efficient service to all customers, and are personable, proactive and customer focused
- Comfortable in a high-volume environment, with the ability to manage and prioritise tasks
- Strong communication and customer service skills, with professional verbal and written etiquette and a positive, friendly attitude
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