About UsEnterprise & Training Company Limited (ETC) is a leading not for profit provider in employment, training and business services, operating for over 35 years with a delivery footprint across New South Wales and Queensland. We are innovative, progressive and committed to making a positive difference in our communities in which we operate.We currently have an opportunity for a passionate individual to join our team as a Jobs Advisor within our Chermside office.The Role - A Day in the Life of a Jobs AdvisorAs a Jobs Advisor you will guide customers towards fulfilling careers, including those facing significant barriers and long-term unemployment. This rewarding role empowers customers to overcome challenges and achieve meaningful employment. You'll provide personalised support through individual and group sessions, manage your caseload, and facilitate positive employment outcomes. With an empathetic nature, you'll build relationships with diverse individuals, assess their needs, and identify supports to minimise barriers to sustainable employment. Adaptability in a changing environment is essential.Key Responsibilities
Provide high-level personalised support and service to customers
Manage your caseload
Achieve agreed objectives and targets
Criteria for Success
Customer service skills and/or experience
Proven experience working with vulnerable people
Previous experience in Community Services advantageous
Strong administration skills
Driven to achieve outcomes and KPIs
A current QLD blue card
A recent, clear National Police Check
Why work for ETCWe pride ourselves on offering a positive work culture and environment for employees to achieve their best. We offer a broad range of benefits including;
Above Awards and competitive salaries
Salary packaging to increase your take home pay
An extra week of paid leave after 5 years of service
A variety of flexible working arrangements on offer to suit individual needs, including compressed work weeks, varied start & finish times, Monthly Accrued Day off (ADO).
Paid day off for your Birthday after probation, Blood Donor, and Community Services Leave
Innovative staff reward and recognition program including paid days off
Health & wellbeing initiatives including discounted Private Health insurance and free annual flu vaccination
Discounted accommodation and travel offers
Opportunities for career progression and leadership development including completion of accredited qualifications and leadership programs.
Access to free Employee Assistance Program for you and your family
We consider our employees as the heartbeat of our organisation. If you’re interested a rewarding career where you can enrich and change people's lives, we want to hear from you!How to ApplyClick the "Apply Now" button and upload your Resume and Cover Letter (saved as ONE document) to our recruitment portal and complete the online application form.Applications must be submitted through ETC’s recruitment portal to be considered for the role therefore emailed applications will not be accepted.Applications close:Friday, 05 September 2025 at 11:59pm. Please be advised that ETC reserves the right to close applications early if a suitable candidate is identified prior to the close date.More informationFor more information about this role, please contact Kim Dunn - Operations Manager on kim.dunn@etcltd.com.auFor more information about ETC please visitOur CultureWe are an equal opportunity employer and promote great working conditions. ETC respects diversity in all people and actively encourages applications from all minority groups. We believe that a diverse workforce not only reflects the communities we serve, but also leads to better outcomes for our employees, customers and stakeholders.Our robust recruitment practices are strictly adhered to during the application and interview process. Applicants should be aware that ETC carries out a variety of checks including, reference checks and compulsory psychometric assessments throughout the shortlisting process. A current National Police Check and Working with Children Check or Blue Card must be provided prior to commencing employment.ETC is committed to providing a safe environment in which children’s rights, needs and interests are met. We create a culture, adopt strategies and take action to promote child safety and wellbeing and prevent harm to children and young people. ETC is committed to implementing practices in keeping with the National Principles for Child Safe Organisations.We are committed to providing an inclusive and accessible recruitment process. If you require any accommodations or adjustments, please let us know via email and we will work with you to meet your specific needs.Our Ref: RA25156
