Travel Officer

Brisbane, QLD
Permanent
Full-time

4 days ago

Make your mark with ThiessEveryday, all around the world, Thiess supports and celebrates our people. We recognise talent and reward transparency. We champion diversity and embrace change.Join us. Hone your skills and develop new ones. Take on big challenges and grow, through mentorship, collaboration and empowerment.Thiess is the place to make things happen.What you'll do:Thiess is currently seeking an experienced and proactive Travel Officer to join our Australia East - Mining Operations division, based at our Head Office in Brisbane. Reporting to the Head of Finance, the successful candidate will provide administrative support while managing all travel, accommodation, and transport logistics across multiple mine sites.This role is vital to ensuring the seamless mobilisation and demobilisation of our site-based personnel and the efficient use of company resources.Key Responsibilities

Manage end-to-end travel and accommodation logistics for all personnel across three project sites (Peak Downs Mine, Lake Vermont, and Caval Ridge).
Coordinate charter and commercial flights, ground transport, and accommodation bookings.
Monitor and report no-show rates and travel compliance, implementing cost-efficiency strategies.
Act as the primary contact for travel disruptions and liaise with internal and external stakeholders.
Maintain travel manifests, prepare reports (e.g., Aerlink, Alliance, accommodation wastage), and identify process improvements.
Collaborate with BMA to utilise TSV segment flights for FIFO workforce.
Ensure compliance with travel policies including the "3-strike no-show" rule.
Work closely with Finance, HR, Project Managers, and Site Leadership to align travel operations with workforce planning.
Use systems including Serko, SAMS Workflow, Uplift, JOTForm, Microsoft Office Suite, and Office 365 to manage data, generate reports, and maintain accurate records.

Your ImpactYou'll be instrumental in delivering:

Accurate and competitive asset rates for tenders and ongoing projects.
Financial analysis that informs asset strategies and commercial decisions.
Continuous improvement in estimating tools and cost modelling practices.
Collaboration across a wide range of internal stakeholders (Operations, Fleet, Technical Services, Finance) and external partners (OEMs, suppliers, logistics providers).

A bit about you:To be successful in this role, the candidate must hold at minimum a Year 12 Certificate, with a Certificate in Business Administration or a related field being highly desirable. Applicants should have at least 2 years of experience in a high-volume administrative or travel coordination role, demonstrating strong communication and interpersonal skills, with a clear customer service focus. Proficiency in Microsoft Excel, Outlook, and Office 365 is essential, along with the ability to manage competing priorities, maintain strong attention to detail, and apply proactive problem-solving skills. Experience supporting operations across multiple sites and working with geographically dispersed teams is also required.Essential Requirements:

Year 12 Certificate (mandatory); Certificate in Business Administration or related field (desirable)
Minimum 2 years' experience in high-volume administration or travel coordination
Excellent communication and customer service skills
Strong skills in Microsoft Excel, Outlook, and Office 365
Ability to multitask, prioritise workload, and maintain attention to detail
Experience working with dispersed teams across multiple locations

Desirable Skills:

Exposure to mining, construction, or similar project-based environments
Familiarity with travel and logistics systems such as Serko, SAMS Workflow, and Uplift
Experience managing FIFO/BIBO rosters and workforce mobilisation logistics

What we offer:

Flexible, hybrid work model
Supportive, inclusive culture that values innovation and continuous improvement
Career development and technical training opportunities.
Collaborative, values-led culture with a global reach.
Access to leading-edge technology and systems.
Competitive salary and employee benefits package

About usThiess works with clients in Australia, Asia and the Americas in the dynamic field of open-cut and underground mining.The pioneering spirit of our founders - the legendary Thiess brothers - is our legacy, and inspires our vision to harness the power of people and technology to drive sustainable change.At Thiess, you will have the opportunity to play a part in the global energy transition. We are growing our commodities portfolio to include metals and minerals critical to the energy transition, and developing services to enable sustainable mining.We're creating a culture of curiosity, knowledge-sharing, and continuous learning - supporting our people to contribute to Thiess' success and continued growth in sustainable mining.We'll support you to hone your skills and develop new ones, take on challenges and grow, through mentorship, collaboration and empowerment. We offer our people ongoing technical training and development opportunities so they can reach their full potential. We also invest in the workforce of the future, with a range of programs for people starting their careers.We recognise the value of an inclusive and diverse workplace through our vision of everyone matters always. We're focused on creating an inclusive environment to enable our people to bring their best self to work because they feel safe, included and empowered.Learn moreShould you require assistance applying for this opportunity, please contact us at hiring@thiess.comHow to ApplyThis role is an opportunity to take the next step in your career. With our culture of recognition, development, and a stimulating and satisfying work environment, there is no better time to join Thiess.Thiess follows a Pre-Employment Process for all successful applicants, which includes two employment references, a National Police Check and a medical assessment. These checks are essential to your application, and your recruiter will support you through the process.Please click the “apply” button to apply for this role.Applications close: Tuesday 30 September 2025

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