Permanent Customer Service Officer

Randstad

  • Sunshine, VIC
  • Permanent
  • Full-time
  • 12 days ago
  • Apply easily
Location: Sunshine, VICHours: Full-time, Monday–Friday, 9:00am – 5:30pmAbout the RoleJoin a global leader in pants and coatings with a history dating back over 200 years!We’re seeking an enthusiastic & proactive Customer Service Officer to join the team in SunshineIn this role, you’ll be the first point of contact for customers, handling orders and enquiries with accuracy and a professional approach.Key Responsibilities
  • High volume customer service calls & emails - 80 to 100 per day
  • Register, process, file, and archive customer orders via phone, email, or digital systems
  • Support the end-to-end order-to-cash process with precision and care
  • Build excellent customer relationships through timely, clear communication
  • Offer product and customer solutions, and suggest workflow improvements
About you
  • 1-2 year experience in customer service within a fast-paced environment
  • Strong computer and clerical skills (Microsoft Excel, Word, Outlook, PowerPoint)
  • High attention to detail, effective communication, and a team-oriented mindset
  • Familiarity with SAP is highly advantageous
Employee Benefits
  • Permanent position with an immediate start
  • On-site parking and accessible via public transport
  • Discounted private health insurance with Bupa
  • Free onsite physiotherapy sessions each week
  • Subsidised gym membership available annually
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.Skillscustomer service, customer service manager, logistics customer service, customer service representative, inbound call centre, call centre, team leader, manager, manufacturing, complaints manager, administrationEducationSecondary School/High School

Randstad