Digital Services (Legal) Manager

• Hybrid working
• Market leading parental leave of 26 weeks paid leave irrespective of gender
• Health and wellbeing benefits, gym membership and corporate health plans
• Genuine opportunities to grow your career through secondments or global opportunities,
• Extensive Learning & Development opportunities including tailored professional development for all employees, coaching, mentoring and study support for further education.
• We have a strong commitment to social impact, demonstrated by our extensive volunteering and pro-bono opportunities, as well as our award-winning social inclusion and mobility programs.
• We are committed to reaching net-zero greenhouse gas emissions by 2050.

• using automation, AI and data analytics to improve the accuracy and speed at which we can deliver services and transform advice.
• creating fit-for-purpose digital solutions to help drive efficiencies and productivity at a matter, project and team level.
• developing collaborative, cloud-based workspaces for legal and client teams to work and communicate together more efficiently.
• maximising opportunities for commercialising digital transformation.

• A role model exhibiting the firm's values and commitment to diversity and inclusion. Acts in a manner that promotes and progresses the strategic direction of the team. Supervises, coaches and leads the development of other team members. A team player who understands that no job is too big or too small to roll-up your sleeves and pitch in to help.
• Communicates confidently and in a manner that engenders trust, and adapts to different client styles and behaviours. Shares knowledge effortlessly and impactfully. Works collaboratively across a global team and articulates clear expectations of other team members.
• Expert knowledge and hands-on experience developing with document automation, databases, AI document review, collaboration and workflow platforms for legal and business use cases. Develops proof-of-concepts for new services and solutions capable of being deployed to clients. Able to effectively train team members in these systems, and capable of resolving all queries and challenges raised.
• Training and experience using Microsoft SharePoint and PowerPlatform (including PowerBI, PowerAutomate and PowerApps) or similar software. Advanced Microsoft Excel capabilities, including building macros, pivot tables, and formulas. Experience in business analysis (BA) and/or project management methodologies.
• Experience with legal technology platforms is desirable, such as HighQ Collaborate, Contract Express, Kira, Intralinks, Avvoka, Ansarada, Atticus, Harvey, RelativityOne and ContractPodAI.
• Takes the lead in client and matter management. Builds exceptional client relationships and helps the firm to secure, retain and cross-sell to clients. Recognised internally and externally as a leading subject matter expert on digital services and seeks to assist clients and internal stakeholders understand the benefits of the services we provide in a professional and insightful manner. Generates and follows through on ideas for marketing and business development activities.

Ashurst