Retail Delivery Lead
Alinta Energy
- Melbourne, VIC
- Permanent
- Full-time
Work type: Permanent - Full Time
Location: Melbourne
Categories: Strategy, Retail Markets
- Deliver initiatives that are critical to the achievement of Alinta Energy's strategic goals and KPIs
- Utilise your strong analytical skills and customer-first mindset to shape key improvement initiatives
- Hybrid working combining Melbourne office-based and work from home
- Partner with business stakeholders to understand business priorities, challenges and opportunities and help identify areas of strategic focus.
- Lead discovery activities to understand the gap between current and desired states, and shape key initiatives with direct linkage to strategic goals and KPIs.
- Lead successful execution of initiatives in a highly collaborative, cross-functional delivery model.
- Track delivery of the Retail Markets strategy, through the definition and monitoring of success measures that feed into broader business performance reporting.
- Demonstrated experience in the shaping and delivery of business improvement initiatives, preferably within a management consulting, corporate strategy, or business transformation context.
- In-depth understanding and application of business process improvement methods in both customer-facing and operational environments (e.g. Customer Journey Mapping, Lean Six Sigma, etc.).
- High degree of commercial acumen and analytical capabilities, with the ability to interpret complex information sets and draw connection to customer and business outcomes.
- Excellent communication, facilitation, and collaboration skills with ability to develop trust with stakeholders.
- Experience working in Agile operating models.
Applications close: 28 Apr 2024 AUS Eastern Standard Time