
Sales Force Effectiveness Manager, ANZ (12-month contract)
- Sydney, NSW
- Permanent
- Full-time
- Drive implementation of SFE capability standards for customer strategy and engagement development in ANZ and in collaboration with Business Units & ASKAN.
- Decide on long-term objectives within ANZ for SFE capability assessments and translate into specific (short and mid-term field team programs and milestones for SFE processes)
- Establish, govern and share a SFE performance framework incl. review cycles with local & regional leadership teams with the objective of harmonizing the SFE related capabilities and their performance measurement incl. KPIs within ANZ
- Lead the ANZ Bonus & Incentive program across the sales organisations inc structure, policy, results and applications associated to the B&I.
- Drive communication on the roles and responsibilities related to the SFE processes through setting a blueprint design
- Establish, communicate & monitor roles and responsibilities (for activities related to SFE operational execution)
- Process Excellence and continuous improvement: Identify and decide on process, platform and data improvement potentials and share leading practices that can be scaled among customer teams within ANZ relating to SFE.
- Coach, Train and Develop the sales organisations using the CE models provided by global .ie CXE, LPE, etc and lead the local CE training calendar for existing and new starters with inclusion of a structured induction program for the sales team.
- This role is a member of the ANZ Commercial Excellence Leadership team
- Sales & Marketing (Selling Process, Segmentation & Targeting, Sales Incentives etc.)
- Accountability
- Strong Leadership
- Results-oriented Motivation
- Strategic Thinker
- Project Management
- Attention to detail and quality focused
- Animal Health Industry Experience (Companion & Livestock) - ideal
- Business Awareness
- Decision making
- Effective communication skills
- Planning & organisation
- Customer Experience
- Ability to communicate data driven recommendation
- Solid approach to problem solving
- Drive cross-functional collaboration
- Strong knowledge of global selling processes