Care Advisor - Illawarra

Anglicare

  • Wollongong, NSW
  • Permanent
  • Full-time
  • 15 hours ago
Transform lives, every single dayDo you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen.We’re a well-respected not-for-profit that has been serving society’s most vulnerable for more than 160 years. Each year, we achieve life-changing outcomes for over 40,000 people who rely on our person-centred support. And now, we’re extending our reach and impact even further.As a Care Advisor in the Illawarra region, you’ll provide tailored case management that enables older Australians to remain living independently in their homes. You’ll work closely with clients, families, and care workers to ensure services are sustainable, effective, and aligned with their goals and wellbeing.Your opportunityIn this role, you’ll oversee personalised care while balancing budgets, compliance, and client outcomes.With care and professionalism, you will:Provide comprehensive case management tailored to each client’s unique needsConduct assessments and coordinate home care services, products, and assistive technologyEnsure compliance with policies, program requirements, and aged care legislationMaintain accurate and timely documentation of all case management activitiesBuild and foster strong relationships with clients, families, health professionals, and other stakeholdersSupport clients in managing their budgets, ensuring accurate service allocationGuide and support care workers, providing feedback and monitoring performanceWhat you’ll bringYou’re a compassionate, organised case manager who thrives on supporting others.You will need:Certificate IV in Aged Care, Community Services or equivalent (minimum)Previous experience in Home Care, Community, or Aged CareSound understanding of client-centred service delivery and care coordinationStrong communication, relationship-building, and problem-solving skillsIntermediate computer skills, including MS OfficeCurrent NSW driver’s licence (and willingness to travel across the region)Ideally, you’ll also have:Diploma in Case Management (desirable)Experience supporting clients under the Aged Care Quality StandardsWhy Anglicare?At Anglicare, you’ll get the security, stability, and opportunities that come with a strong, well-established organisation that’s ready for the future. You’ll belong to a community of kind, humble, and respectful people of all faiths and backgrounds – and be supported to deepen your knowledge, grow your expertise, and shape a rewarding career.Some of the benefits you’ll enjoy include:Salary packaging – increase your take-home pay by paying less taxOngoing professional development and training opportunitiesFitness Passport – discounted gym membership for you and your familyTreehouse rewards program – retail, accommodation, and entertainment discountsEmployee Assistance Program for confidential counselling and wellbeing supportAre you ready for a career that means more?To apply, click the Apply button. All applicants will receive a response.We value diversity and welcome applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, abilities, genders and cultural backgrounds.Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.Application Close Date: October 03, 2025

Anglicare