WorkCover Advisor

• Iconic Australian owned and operated global retail business, South Melbourne location
• Hybrid Role + Salary & Profit Share + Discounts across all our brands
• A vibrant, team culture where we embrace pace, encourage new ideas & leadership

• End-to-end WorkCover claim administration: clear communication, suitable duties, return-to-work plans, accurate payments.
• Supporting our team members through the injury management process while focusing on early return to work benefits
• Ongoing effective communication with Insurers to positively impact outcomes
• Undertaking required investigations to gather required information and support insurers receive the information required to assess liability.
• Partnering with managers to maximize injured worker reintegration.
• Data-driven insights: regular reports and analysis for continuous improvement.
• Medical and rehabilitation collaboration: facilitating "return to work" programs.
• Compliance and guidance: ensuring adherence to legislation and SRG procedures.
• Strategic safety support: driving success within safety and compensation functions.
• Regular file reviews: mitigating injury impacts and fostering positive outcomes.
• Culture of care: fostering empathy for injured workers and organizational success.

• You must have at least three years' experience within the Workers Compensation Industry
• Relevant tertiary qualification
• Demonstrated experience dealing with WorkCover matters
• Strong knowledge of WHS & WorkCover legislation
• Sound knowledge of industrial and employee relations theory, principles, policies and practices
• Highly trusted advisor, strong organisational skills with the ability to manage competing demands within our dynamic environments
• Demonstrated proactiveness, critical thinking and active listening skills
• Analytical, research and problem-solving abilities.
• Strong Microsoft Office skills
• Rational and constructive approach.
• Identifying and implementing solutions.
• Proven negotiation and advocacy skills.

• A competitive salary package + Superannuation + Profit Share + Work Flexibility.
• Clear pathways for career progression and personal development.
• A vibrant team culture that embraces pace, encourages new ideas, and fosters leadership.
• Team member discounts, Employee Assistance Program (EAP), gym discounts, and more!

Harris Scarfe