Customer Service Agents

Brisbane, QLD
$40.00-50.00 per hour
Permanent
Full-time

7 hours ago

CBD location, close to public transport
2025 Queensland Contact Centre of the Year
Multiple Temporary Positions
Customer Service at its absolute BEST

The Company:Join this globally recognised employer of choice and has an enviable reputation for service excellence. They are dedicated to providing fast and reliable services that aim to exceed customer expectations.We have multiple temporary positions available within their frontline contact centre department, located in Brisbane City working full time hours.The Position:This role is a VERY high volume inbound customer service role with a strong focus on quality and customer experience.Frontline Customer Service Agents are responsible for managing inbound calls for new bookings in addition to tracking and tracing shipments, among many other tasks. You will provide exceptional service to customers seeking your assistance with their freight enquiry. You will use problem solving skills and have a proactive determination to get successful outcomes for your customer to move their query to the next stage.To be successful in the role we are seeking vibrant, energetic, and fun-loving people to join our team who possess the following attributes:

Previous Customer Service experience and a genuine passion for service excellence in a high volume environment
Excellent telephone manner with strong verbal communication skills
Attention to detail
Fantastic problem solving skills
Sound computer skills
High levels of reliability and accountability
Can-Do attitude
The ability to commit to the entire assignment and a strong desire to eventually move to permanent placement.?

Position Details:

Commence 15 September
$40.80/hr + Super + Monthly $ Bonus ($200 - $500/mth)
Potential for additional incentives and rewards
Minimum duration through until end December 2025 with possibility of extension based on performance and business needs.
No leave is available during this time.
Brisbane CBD location close to all public transport.
Possible option for work from home hybrid (up to 40%) after a training and consolidation period.
38 hrs/wk anywhere between 6.00am - 8.00pm Monday to Friday. Some flexibility with shift times is possible.
Training runs for 2-3 weeks with a combination of classroom style and monitored calling

Applicants will be required to undertake a federal police check and additional pre placement screening.Don't wait ? you will need to ACT NOW to get in on this awesome opportunity!How to apply:Click Apply to submit your application and ensure you attach your up to date resume.?For more positions visit www.tacticall.com.au where you can also stay in touch with new jobs by liking us on facebook and Linkedin.

TactiCall

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