
First Nations Support Officer
- Melbourne, VIC
- Permanent
- Full-time
- Contributing to the development, implementation and evaluation of the Spark Indigenous programs.
- Developing and maintaining effective relationships with participants to understand their personal circumstances and being able to support the client to meet their learning goals and needs.
- Communicating with the participants/employees to explore barriers, identify possible solutions and collaborate with relevant site team members to achieve a resolution.
- Developing and maintaining effective relationships with support services, community organisations, cultural groups and government agencies and refer participants based on their needs and circumstances.
- Contributing to and promoting the implementation of culturally safe spaces across the project for Aboriginal/Torres Strait Islander employees
- Supporting project staff to improve their culturally sensitive practices.
- Supporting project teams and subcontractors to set up employees for success.
- Participating, developing and providing prevention and community activities/events as required.
- Providing support to and sharing expertise with other staff, program participants and subcontractor employees.
- Participating in staff meetings, supervision, training and team planning workshops.
- Other duties as required.
- Providing culturally appropriate yarning/counselling, referrals and support service information and support to employees.
- Facilitating family support initiatives and family inclusive practice if and where required.
- Taking part in shared employee management in consultation with P&C.
- Performing administrative and office management tasks as required.
- Preparing brief and concise notes as required, for follow up and action.
- Have a Certificate III in Community Services and / or experience in working with Indigenous people in a counselling service
- Previous experience as a Social Worker, Community Worker, will be highly advantageous
- Current and detailed knowledge of indigenous issues, trends and practices and the ability to analyse their impact on current employees
- Proven ability to build rapport quickly and establish relationships and networks to deliver a variety of support activities to employees
- Strong stakeholder engagement ethic, attention to detail, time management, and high level of administration skills
- A friendly, positive, approachable, and empathetic personality
- Ongoing career support and development opportunities
- Generous parental leave
- Strong culture charter
- Quarterly social events
- Reward and recognition program
- Flexible working arrangements
- Competitive salary