Concierge and Facilities Coordinator
- Charlestown, NSW
- Permanent
- Full-time
- Greet and direct visitors to meeting rooms and amenities, ensuring minimal waiting times and adherence to security procedures, including proper check-in and check-out through the Visitor Management System.
- Respond to phone calls and emails, manage enquiries, and direct them appropriately in line with AAL’s communication standards.
- Coordinate meeting room bookings, including setup and reset, while maintaining the cleanliness and presentation of client areas, collaborative spaces, and meeting rooms.
- Handle all incoming mail and deliveries by sorting, recording, scanning, and distributing them promptly in accordance with AAL procedures and relevant legislative requirements.
- Oversee general site facility operations including access pass and locker management, catering arrangements, audio-visual support, and ensure compliance with WHS, sustainability, and business continuity protocols.
- Previous experience in hospitality or front-of-office guest services, combined with a professional presentation and strong customer service skills.
- Excellent written and verbal communication skills, with the ability to effectively collaborate with a diverse range of stakeholders.
- Strong organisational skills and a proactive approach to work, with the ability to complete tasks accurately, on time, and with attention to detail.
- Proficiency in Microsoft Office and audio-visual systems, a commitment to safe work practices, and the ability to work independently with minimal supervision.
- Ideally, you will have an understanding of facilities and property management functions, with experience managing mail handling, booking meeting rooms, answering to queries over the phone and face-to-face, etc.
- A passion for leveraging emerging technologies to stay ahead in a fast -changing digital world
- Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
- Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
- Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
- Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
- For more details about our benefits, visit the Allianz Careers site.