
Secretary
- Australia
- Permanent
- Full-time
- Manage monthly billing processes and specific client invoicing requirements, draft and circulate invoices, distribute invoices to clients, and handle necessary weekly, monthly, and quarterly reporting responsibilities for key clients
- Answer the phone, appropriately screen calls, resolve simple queries wherever possible, take and relay messages promptly, and, if necessary, redirect queries
- Create and amend typed documents such as letters, emails, memos, contracts, agreements, presentations, and pitch documents, use version control and track changes
- Support the client matter intake process
- Process expense claims and cheque requisitions
- Undertake conflict searching
- Time entry, production of narratives, creation of glossaries, etc.
- Screen and organize correspondence (with voicemail, email, and regular postal mail) in the authors’ absence, and as per requests
- Support in setting up team meetings and events, and manage expenses
- Work directly with clients, develop and maintain relationships, and assist with business development activities
- Prepare Briefs to Counsel, Court books, and other administrative tasks that relate to litigation matters
- Organize couriers, conferences and functions, internal and external meetings, travel and accommodation (including rooms, car spaces, catering, invitations, etc.
- Assist with the organizing of client events, meetings, and social functions for the Practice Group
- Manage authors' calendars and schedules, and keep informed about the authors' whereabouts at all times
- Assist in preparing and distributing relevant documentation to authors before critical dates (e.g. meetings, court proceedings, settlements, etc.)
- Identify, open, generate, maintain, label, update, and close files, according to the task, author, and the Firm’s requirements
- Provide relief cover on reception for lunch breaks and leave coverage
- Assist Operations Coordinator with set up/packdown for large client/internal events
- Manage various ongoing projects as required
- Previous experience in a similar role, ideally in a Law Firm or professional services environment supporting partners with substantial practices and multiple fee earners
- Litigation and court forms experience (desirable)
- Experience with the monthly billing process
- High level of accuracy and attention to detail
- A minimum typing speed of 50 wpm (90% accuracy rate)
- Excellent computer literacy in Microsoft Word, Excel, PowerPoint, and Outlook email
- Excellent customer service and client relationship skills
- iManage and Chrome River experience is preferred, but not required
- Certificate IV in Business Administration, or equivalent, is desirable
- Able to work well in a team environment
- Financial benefits: competitive remuneration package, generous bonus scheme, salary continuance insurance, life insurance, salary sacrifice options, employee discounts, referral rewards, and travel insurance for you and your family
- Learning & development opportunities: client and international office secondments and regional and global development programs
- Flexibility: Hybrid and flexible working arrangements to balance your work and lifestyle
- Leave: 26 weeks paid parental leave for all parents with no minimum service, ability to purchase additional annual leave and flexible public holidays
- Health & wellbeing programs: Employee Assistance Program including confidential counselling and wellbeing and financial coaching for you and your immediate family, flu vaccinations and discounted health insurance