
Sample Receipt Officer
- Notting Hill, VIC
- Permanent
- Full-time
- Unpack, sort, and log incoming samples quickly and accurately
- Accurately identify, label, store, and register all samples in the system
- Maintain sample integrity and prevent contamination during processing
- Resolve inconsistencies or issues with incoming samples
- Ensure subcontracted samples are managed correctly
- Liaise with clients to provide responsive, customer-focused service
- Assist clients with logistics and sampling requirements
- Generate worksheets and cross-check entries to support the Customer Service Supervisor
- Support the Sample Log-in operations team to keep workflows running smoothly
- Communicate sample receipt details with laboratory teams
- Help resolve sample issues alongside colleagues
- Train new team members in correct procedures
- Apply quality standards in line with SGS's policy and NATA accreditation
- Always use and maintain safety equipment correctly
- Perform other duties as directed to support smooth operations
- An appropriate tertiary qualification
- Commercial laboratory experience preferred
- Excellent written and verbal communication skills
- High level of technical knowledge
- As a company, we have embraced the shift to flexible work
- Sustainability is embedded in our culture and the way we do business
- Paid parental leave
- Paid time for volunteering day and blood donations
- Corporate health & wellbeing offers
- Ongoing learning & development
- Career development opportunities (Nationally and Globally)
- SGS Rewards: Our employee benefits platform with access to retail and online discounts and cashback