Bar Team Leader
- Canberra, ACT
- Permanent
- Full-time
- Complimentary and discounted accommodation at Hyatt properties worldwide!
- Access to complimentary shift meals and discounts for our Hotel gym facilities as well as all Food and Beverage outlets. Training and development opportunities with over 2000 online learning modules to support you career development.
- Above award wages.
- Access to our employee assistance program.
- Being part of a diverse and inclusive team, passionate about their work.
- Supervision and support of the Food and Beverage employees, ensuring exceptional and efficient service is delivered.
- Deliver on-the-job training and regular briefings to team members to enhance product knowledge, upselling techniques, and customer engagement.
- Collaborate with the Assistant Food and Beverage Manager to contribute ideas for new cocktails, themed menus, and signature offerings.
- Assist in ordering, receiving, and managing bar inventory; conduct regular and accurate stock takes.
- Ensure that all guests receive exceptional service and their needs are met promptly.
- Address and resolve guest complaints and concerns with professionalism.
- Assist in managing daily operations, including opening and closing procedures.
- Attend to stocktake and transfers of stocks to other departments. Ensure requisitions are collected and stored correctly.
- Previous Food & Beverage experience in hotel environment or similar fast-paced environment
- A valid and current Responsible Service of Alcohol (RSA) certificate
- Exceptional interpersonal, communication and time management skills
- The ability to create a positive first impression with an understanding of the importance of 5 star grooming standards
- The flexibility to work on a rotating roster, including weekends and public holidays
- Experience and thorough understanding of beverage service.
- A valid and current Responsible Service of Alcohol (RSA) certificate
- Mixologist / cocktail bar background
- Strong wine knowledge