Practice Manager

Chermside, QLD
$40.00-48.00 per hour
Permanent
Part-time

30 days ago

Litton Andrews (Litton Associates Pty Ltd) – providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.Our client is a leading provider of non-invasive vascular testing services, committed to the early detection and management of a wide range of vascular conditions including peripheral arterial disease, aortic aneurysm, cerebrovascular disease and stroke, deep vein thrombosis, and varicose veins.Established in 1994, the practice is proudly owned and operated by practicing vascular clinicians who are passionate about delivering high-quality patient-focused care. With 4 state-of-the-art diagnostic centres across Brisbane, they provide essential testing services to both inpatient and outpatient communities.An exciting opportunity has become available for an experienced Practice Manager to join this well-established and highly regarded group on a part time (hybrid) basis working 3 days a week or a 7 day fortnight (8am to 4pm each day).This pivotal role is responsible for ensuring the smooth and efficient operation of the medical imaging practice. Key responsibilities include overseeing front office and reception operations, managing and supporting 2 administrative staff, ensuring compliance with relevant healthcare regulations, handling elements of financial administration, and contributing to the strategic direction and ongoing operational success of the business.Key Duties and Responsibilities will include (but not limited to):

Oversee and support all reception duties including, greeting patients and ensuring a positive first impression
Managing patient bookings, providing information on time allocation, practice location, scan costs, and any required preparation
Liaising with hospital wards for inpatient bookings and with referring doctors
Preparing and receipting patient accounts
Coordinating the process of patient report generation and approvals by specialists
Dispatching approved reports to referring doctors via Medical Objects
Preparing and reconciling daily banking
Issuing and following up on monthly debtor’s accounts and recall letters
Recruitment and onboarding of reception staff
Coordination of ongoing staff training and development
Serving as the key point of contact for staff liaison and problem-solving
Providing support on practice procedures, hardware/software, and protocol issues
Developing and maintaining accurate staff rosters for payroll processing
Forwarding all practice-related invoices to the Bookkeeper
Conducting monthly reconciliation of accounts and financial records
Batching and submitting veterans’ claims
Maintain and update the Company Register
Ensure compliance with ASIC regulations
Monitor changes in Medicare/HIC rebates and adjust fees annually
Prepare and submit required documentation for Accreditation
Research and assess new software and technology to maintain competitive advantage
Prepare data and reports for Director meetings (held biannually) and attend to present updates
Manage incoming and outgoing correspondence, particularly via email

To ensure your success in this position you will have:

Strong leadership and team management skills
Excellent communication and interpersonal skills
High level of organisational and time management abilities
Ability to troubleshoot and solve operational problems
Proficiency in medical practice software and administrative systems
Understanding of private health fund billing, Medicare, Workcover and DVA
Knowledge of relevant compliance and regulatory requirements

Qualifications & Experience

Previous experience in a senior medical administration or practice management role (essential)
Experience managing reception and administration staff
Familiarity with medical billing systems and software platforms (any prior experience using Shexie Platinum software would be advantageous)
Accreditation and regulatory compliance experience preferred

Remuneration:An attractive hourly rate of $40 to $48 per hour + superannuation will be offered to a suitably experienced candidate. A hybrid working arrangement may also be considered, and some travel between practice sites across the Northside of Brisbane only may be required from time to time. A car park at Chermside will be provided.How to Apply:If you are an accomplished Senior Secretary or Practice Manager ready to take on a senior role in a supportive and dynamic team, please submit your resume and cover letter to or call Cathy Litton and her team directly on or a/hours.

Litton Andrews

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