Junior Customer Call Centre Operator - WFH after training
- Melbourne, VIC
- $38.00 per hour
- Temporary
- Full-time
- Training period: 4-6 weeks of training based at the above location - 9am till 5pm
- Post training: This position will be based from home, 4 days a week & 1 compulsory day per week required from the CBD. After training this role will have a rotating roster from 8am till 8pm. (Please note that work-from-home will be assessed based on performance KPI's at 8 weeks)
- This position would require strictly ‘no leave’ until January 2026
- National Public Holidays will be standard days off
- Great company culture
- Police check and Drug & Alcohol testing required
- Intake commencing now
- Working with a close knit team that supports each other and celebrates team wins
- High volume calls - Inbound Call Centre - Assisting customers via the phone to meet their needs
- Providing excellent customer service at all times
- Contributing to the success of our business through making recommendations for improvement and taking ownership of your own results
- Meeting the high standards expected within our culture and customer expectations such as call handling times and call quality
- Experience with Salesforce highly regarded
- Work with an iconic Australian brand
- Flexibility to work-from-home after training
- $37.86 per hour plus 12% of paid superannuation
- Temp ongoing opportunity