We’re hiring! We’re currently looking for a Schedule Coordinator for our East office based in Forest Hill. This is a permanent full-time position working across a rotating roster. The shifts times will be between 6.30am to 5pm. The role will be responsible for providing effective and efficient administrative support and assistance to our clinical and management team.Our schedulers need to take a commercial view, looking at routine efficiencies, kilometres travelled, outsourcing levels, while balancing the needs of our customers cultural and lifestyle preferences. This role is complex and fast paced giving you the opportunity to stretch your rostering skills and analytical thinking.‘A week in the life’
Assist in scheduling client visits to staff with the appropriate skills in the dedicated areas, minimising staff travel and non-direct tasks
Receive calls routed from the Customer Service Centre in relation to care recipient/external providers queries and respond in a timely manner
Respond to calls appropriately within an administrative capacity
Works with roster coordinator to ensure resources meet client demand
Liaise with staff regarding schedule changes
What do we need from you?
Experience gained in a similar role including the navigation of multiple platforms
Solid experience in administration
Problem solving skills
Confidence in decision making within a fast-paced environment
Strong organisational skills
Intermediate computer literacy (MS Office)
Excellent communication skills
Enjoys working in a team environment
Why should you join Bolton Clarke?
Access to salary packaging benefits – increase your take home pay!
Work in a positive environment with a dedicated and supportive team
Commitment to supporting your professional development
Work/Life Balance
Private Health Insurance Discounts
Employee Assistance Program
Annual Flu Vaccinations
Keeping our clients safe is our utmost priority. It is a mandatory requirement for all Bolton Clarke employees to be vaccinated against Influenza and Covid-19, and provide evidence of this prior to commencing employment. All Bolton Clarke employees are also required to comply with future legislative changes to mandatory COVID – 19 vaccination requirements.Apply nowOur application process takes less than 10 minutes. Click APPLY now or if you have further queries, contact our Recruitment Team at fboyer@boltonclarke.com.au