Senior Technical Account Manager
First Focus
- Brisbane, QLD
- $120,000-150,000 per year
- Permanent
- Full-time
- No non-technical sales/account management people! Work with people who actually get tech, from L1 to CEO.
- We understand the value you deliver, and we will give you the support to get the job done!
- We understand that the managing the relationship is just the start. Our whole delivery chain are onboard to provide an exceptional experience for your clients.
- We find and retain the best. Best Service Desk, best Project Engineers, best team!
- You must be able to demonstrate success managing the relationship with small to mid scale clients across a range of industries and market verticals
- Your values must resonate with ours. Our values can be found on the First Focus website on the About Us page
- You must have a driving passion for helping people understand and use technology within their business that leads you to anticipate and pre-empt customer needs.
- Competitive package, 100% salary, 0% commission
- All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
- First Focus understands the importance of flexibility for a satisfying work-life balance, which is why we offer hybrid working arrangements
- ‘Never Stop Growing’ is deeply embedded in our DNA - we offer 1 paid study day every month and support employees towards certifications and qualifications - we will not only pay for the exam but will also give you a pay rise for achieving certs (conditions apply, of course)
- Staff are encouraged to take advantage of our weekly internal training sessions and library
- Opportunities for personal and professional development with our FastTrack mentor and Leadership Lab training programs
- We have our very own MAD (making a difference) Council, focusing on equality, charity, and the environment
- Option of a Tesla company car as part of your ongoing employment package (conditions apply)
- Regular social events and a great team culture!