
Hair and Beauty Retail Assistant 2IC Highpoint
- Maribyrnong, VIC
- Permanent
- Full-time
Work Type: Full Time
Industry: Retail & Consumer Products – Beauty & Personal Care
Salary: Competitive base + bonuses + staff discounts
Start Date: Immediate start availableLead, inspire, and grow in a high-performance beauty retail store. Hairhouse Highpoint is looking for a passionate 2IC to support and drive success in one of our busiest locations. About UsHairhouse is Australia’s leading destination for hair and beauty. With over 100 stores and salons nationwide, we’ve been helping Australians feel confident in their hair and beauty choices for over 30 years.Our Highpoint Shopping Centre location is one of our flagship stores, known for its fast pace, strong team culture, and premium customer experience. We’re now looking for an energetic and experienced Second-in-Command (2IC) to support the Store Manager and lead the team to even greater success.About the RoleAs the 2IC at Hairhouse Highpoint, you’ll:Support the Store Manager in leading daily operations, team development, and sales performanceDeliver exceptional customer experiences through personalised consultations and expert adviceTake ownership of store merchandising, stock control, and visual presentationHelp manage team rosters, opening/closing duties, and customer escalationsCoach and mentor team members, supporting product knowledge and customer service skillsStep up to lead the store in the Manager’s absenceBe a key part of a fun, high-performing team cultureWhat We’re Looking ForWe’re after someone who:Has previous retail or beauty industry experience in a leadership or supervisor role (2IC or similar)Thrives in fast-paced, high-traffic retail environmentsLoves coaching others and leading by exampleIs results-driven and confident with KPI performance and store standardsHas a genuine passion for hair, beauty, and customer serviceBrings strong communication, time management, and a team-first attitudeWhat We OfferCareer growth with clear pathways into Store Manager rolesOngoing leadership and beauty trainingGenerous staff discounts on premium products and salon servicesMonthly incentives and rewards for performanceA supportive team environment with national support and resourcesFlexible rosters to suit your lifestyleReady to Take the Next Step in Your Career?If you're passionate about hair and beauty, love working in a fast-paced environment, and are ready to lead — apply now and join the Hairhouse Highpoint team!Click “Apply” now to submit your resume. We can’t wait to meet our next amazing 2IC.This position is available at:Enable JavaScript to use this feature