Cruiseabout Travel Consultant - Mermaid Waters, QLD
Flight Centre
- Queensland
- Permanent
- Full-time
- Absolutely love setting sail on the seas?
- Have a knack for making travel dreams come true, especially when it comes to cruise adventures?
- Ready to dive into the excitement of launching the very first CruiseAbout Store in Australia?
- Quoting, booking and invoicing cruise bookings and packages
- Ensure that KPIs are met, meeting and exceed monthly sales targets
- Support and handle walk in, email & telephone enquiries efficiently and accurately
- Maximise sales opportunities by upselling & cross-selling
- Monitor and action all relevant mailboxes daily
- Maintain accurate and comprehensive product information in order to deliver and generate sales
- Proven experience working in a customer service environment and working towards sales targets
- Minimum 2 years' retail or wholesale experience in the Cruise or Travel Industry
- GDS experience
- Exceptional focus on details, adept problem-solving skills, and thrive under pressure
- Ambitious, highly motivated, and proficient in organizing tasks efficiently
- Set sail and tick destinations off your bucket list with our discounts on travel and accommodation
- Employee Share Scheme through Equate Plus
- Access to in-house financial and health services, internal 24/7 gym and End-of-Trip Facility
- Receive ongoing training and professional development through the Flight Centre Landing
- Excellent hybrid working model.
- Preference for internal progression through Brightness of Future: Employees have the right to see a clear pathway to achieving career ambitions.
- Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs
- Opportunity to attend global awards events, including Global Gathering (Bali 2023; Lisbon 2024!!)
- Various social events to promote networking, the celebration of wins, and sometimes just for fun!