Assistant Care Manager
myHomecare
- Hervey Bay, QLD
- Permanent
- Full-time
- Benefits & perks: we have a special program that rewards you for your hard work with discounts to a broad range of brands.
- Opportunity to grow: We provide up-skilling opportunities, training, and networking, to ensure you are constantly able to grow within your career.
- Supportive team with positive culture.
- Real flexibility.
- Competitive salary.
- Deliver excellent client care for elderly Australians.
- Be coached by our excellent Care managers, ensuring you are being mentored in your role.
- Be a leader in the field for the myHomecare Group.
- Manage and oversee a high standard of care provided by the myHomecare Group providers and staff.
- Use your customer service and administration skills to make a mark on the community. In doing so, you'll help keep aging Australians safe at home for longer. Crucially, your contribution will help to maintain the myHomecare Group's leadership in quality homecare.
- Develop, monitor, and reassess care plans in consultation with clients, their families and other healthcare professionals.
- Work in collaboration with our Nurses, Schedulers, Administrators and Regional and other Managers.
- Monitor the budget of care packages and ensure clients understand service fees.
- Manage client service delivery across all levels under the government funded CHSP and homecare packages programs.
- Engage with internal teams to facilitate client on-boarding through the lead to conversion process.
- Ensure compliance with all relevant legislative and industry standards.
- Proactively engage in continuous improvement across practice and service delivery.
- Certificate III in Individual Support or similar qualifications
- Experience in aged care, with knowledge of Home Care Packages, Commonwealth Home Support Program and Aged Care Quality Standards is desired.
- Frontline management skills.
- Current First Aid and CPR certificates
- The right to work in Australia.
- A current driver license, vehicle registration and access to your own car with comprehensive car insurance.
- National Police Clearance or willingness to obtain (myHomecare will organise via WorkPro at no cost).