
Team Leader, Community Supports
- Brighton North, VIC
- Permanent
- Full-time
- Demonstrated ability to work collaboratively and cooperatively in teams across an organisation to deliver shared goals
- Demonstrates ability to lead change by displaying openness and resilience, inspiring others to change and acting to make change happen
- Excellent professional communication skills (written and verbal) and the ability to professionally relate to a range of stakeholders
- Highly organised with great attention to detail and completing timely and accurate file notes, records and data entry
- Ability to collaborate, identify and implement opportunities for improvement and innovation
- Competent at using MS office, systems and databases and able to train other staff to use systems and databases as required
- Work collaboratively with other Team Leaders to ensure a consistent approach to service delivery, which empowers participants to be involved in decision making and choice
- Coordinate and manage the daily operations of support services, including the provision of formal supervision and management of a team of Disability Support Workers
- Establish and maintain positive relationships with stakeholders including clients, families, and guardians
- Coordinate rosters to support client's requirements according to individual support needs, service funding and relevant legislation
- Manage conflict, provide coaching and developing opportunities and address performance issues within your team
- Administrative responsibilities include but are not limited to; Claiming for services, develop and maintain client plans, database management
- Managing critical incidences as they arise including debriefing and engaging with internal support functions. In addition, identifying and putting in adequate control measures to mitigate future risk
- Where required provide direct assistance and support to people with disabilities
- An open and creative mindset to the position, with new and innovative ideas and willingness to learn
- Collaborative team based approach
- Proven experience within a leadership role, preferably within the disability industry.
- Strong interpersonal skills and ability to interact with a wide variety of stakeholders (internal and external)
- Minimum Certificate IV in Disability or similar higher-level qualification and extensive relevant experience
- At least 3 years’ experience working in disability or similar, including working knowledge of the Disability Act and NDIS.
- Previous demonstrated Experience in rostering
- Working experience with clients displaying behaviours of concern
- Minimum Certificate IV in Disability
- DHS Disability Clearance/NDIS Worker Screening Check
- Current First Aid Certificate and CPR
- NDIS Worker Orientation Module
- Assist with Medication Certificate
- Current Australian Driver's Licence
- Unrestricted Working Rights in Australia
- Working for an essential service provider
- Attractive remuneration including salary packaging and additional benefits
- A sense of value and purpose whilst significantly impacting the lives of the people we support
- A supportive, highly skilled, and collaborative team environment
- Flexibility including work life balance and independence
- Car parking and café facilities