Security Service Centre Issuing Officer

Fremantle, WA
$51.40 per hour
Contract
Full-time

16 days ago

Security Service Centre Issuing Officer supports with applications and renewals of Access Cards and Maritime Security Identification Cards (MSIC’s).Key Responsibilities:

Ensure the integrity of the Security Service Centre (SSC) and MSIC and Access card processes are maintained in line with Department of Home Affairs’ requirements
Contacting customers requesting further information
Processing applications, data entry and Issuing MSIC’s and Access Cards
Communicate effectively with all customers using tact and diplomacy
Account for and reconcile all SSC financial transactions
Assist with the retention of MSIC records and assist with the preparation of reports in line with DHA’s requirements
Liaison with government agencies/bodies

Qualifications & Experience

Minimum 3 years’ experience in administration / customer service roles with preferance for MSIC or maritime experience.
Highly developed computer skills and accurate data entry
Proficient in MS Word & MS Excel and MS Outlook
Experience in database programs is preferred
Strong attention to detail
Self-disciplined and able to meet tight deadlines
Ability to work dynamically within a small team
Outstanding communication skills and customer focus
Ability to work autonomously and collaboratively
A valid MSIC is highly advantageous
Strong attention to detail
Prioritisation and time management skills
Strong customer service skills

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.Share this jobInterested in this job?Save JobCreate as alertSimilar JobsSCHEMA MARKUP ( This text will only show on the editor. )We're an Award-Winning Recruitment Agency2025 Winner Excellence in Safety CultureRCSA Awards2025 Social Enterprise CertificationSocial Traders2024 Platinum Sustainability RatingEcovadis2024 Client Service of the Year FinalistAPSCo Awards2024 Compliance Team of the Year FinalistAPSCo Awards2024 RPO of the Year FinalistAPSCo AwardsPart of RGF Staffing ANZ, Chandler Macleod, We Get People.sRecruitment ServicesIndustriesChandler Macleod acknowledges the Traditional Owners of Country. We pay our respects to the Aboriginal and Torres Strait Islander cultures, and to elders past and present, whose land we stand upon today.© Chandler Macleod 2025 All rights reservedSite Configuration::: Edit Site Configuration Preview Upload Dialog Preview Loading Dialog Preview Alert Dialog Preview Toast Message

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