Capability Manager
Fujitsu
- Canberra, ACT
- Permanent
- Full-time
- Manage, control and optimise the delivery of services in various accounts within the Portfolio Own Fujitsu process, and Fujitsu and CWO resources associated with the account.
- Complement the Customer Service Managers external focus to drive Improvements and Automation, Innovation and ownership, Engagement and drive business cases for resourcing and growth opportunities.
- Identify opportunities and make recommendations to optimise the performance of delivery teams.
- Act as Senior Management responsible for people line management, day-to-day delivery activities and oversight of operational activities.
- Drive career development within the team through targeted training, cross- and up-skilling, staff movement, coaching and mentoring
- Previous experience in recruitment or service delivery essential.
- Business acumen and a numerical ability to understand margins and costings.
- Proven ability to people-manage in small and large teams.
- Experience managing contractors and fulltime resources, with the ability to identify skills gaps and future resources.
- Highly developed communication and stakeholder engagement skills.
- Defence experience preferred Baseline clearance, or the ability to obtain one, required.
- We put people first. We believe in the power of diversity to drive innovation and our Work180 accreditation, AWEI (Australian Workplace Equality Index) Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
- We offer tailored career paths across our global organization to support your professional and personal growth.
- Our customers trust us. We have an excellent reputation across the region and globally.
- Best in class reward and recognition programs flexible work, volunteering leave and more.
- We live our values of aspiration, trust and empathy, all day, every day.