Systems Analysis Team Lead

Adelaide, SA
Permanent
Full-time

3 days ago

The Client:Our client aims to create a more inclusive Australia by supporting people with disability to take control of their NDIS funding. Through personalised and transparent financial management, they help clients navigate the NDIS with confidence. Their work reduces barriers and promotes choice, making them a leader in the plan management space.The RoleWe're looking for a Systems Analysis Team Lead to oversee the support and performance of our business applications. You'll manage a team of analysts, lead incident response, and make sure our platforms run smoothly for staff, clients, and providers.What You'll Do

Lead and support a team of systems analysts
Ensure reliable and high-performing applications
Manage incidents and resolve issues quickly
Work closely with business and tech teams
Monitor system health and drive improvements
Help onboard and train new team members
Prepare for system changes and releases

What You'll Bring

Experience leading support or systems teams
Strong communication and stakeholder skills
Problem-solving mindset and calm under pressure
Focus on continuous improvement and service quality
Salesforce experience with Mulesoft

Talenza

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