Rates Officer

Ryde, NSW
$77,379-100,592 per year
Permanent
Full-time

21 days ago

Expand your knowledge of Local Government operations
Hybrid work environment
Enjoy a rostered day off approximately every 3 weeks

About UsCity of Ryde, just 12 kilometres from Sydney CBD, is a place of unique lifestyle and opportunity. It is home to an engaged and culturally diverse community of around 130,000 people, and a strong and growing Smart City economy including more than 13,000 local businesses, Macquarie Park, world-class hospitals, and a leading university. All balanced with beautiful bushland, riverfront parks, open spaces, and sport facilities.Our council delivers a broad range of services, projects, programs, and events. We are actively committed to innovation, sustainability, resilience and providing exceptional customer experiences, and this relies on attracting and keeping great people. We offer a range of benefits, including flexible work arrangements, health and wellbeing programs, a learning and development program including study support, and a reward and recognition program.About the RoleAre you interested in a role that will assist in developing your career in local government whilst working in a supportive team environment? As a member of the multi-skilled Rates and Revenue team, your day-to-day duties will be varied and can include the processing of sale/transfer notices, changes of address, calculating and processing of pensioners rebates, the investigation of returned Rates Notices, issuing rates notices, amending accounts domestic waste services and the invoicing of sundry debts.Key Requirements

Higher School Certificate level education or TAFE equivalent, or proven experience in a similar position
Proficient in Microsoft Word, Excel, and Outlook
Proven ability to work effectively as part of a small team
Proficiency database maintenance
Prepare routine correspondence and reports
Demonstrated experience in customer communication
Experience in local government is desirable

Salary range from $77,378.67 to $100,592.27 p.a. + superannuation, dependant on your experience and qualifications.Culture & Benefits

Commitment to providing opportunities for work/life balance
Hybrid work from home and office arrangements available
Flexibility regarding start and finish times that suit your lifestyle
Work 37.5 hours and enjoy a rostered day off approx. every 3 weeks
Long service leave after 5 years, then accrued monthly
18 weeks paid parental leave (for eligible employees)
3 extra grant days at Christmas to ensure you have time to enjoy the holiday
Annual performance reviews and Award increases
Opportunity to sign up as a fitness passport member
Various health & well-being initiatives (i.e. flu vaccinations, skin checks, etc.)

How to applyPlease ensure you provide full answers to the online application questions, showcasing your abilities and experience. Your answers, in conjunction with your resume, will determine if you are invited to an interview.Please note you do not need a "password" to use our online application system; however, you have the option to save and return to your application before the closing date. In addition to answering the online questions, this position requires you to attach your resume to complete the application process. Please note, you are not required to submit a cover letter or a statement addressing selection criteria.Closing Date: Friday 29 August 2025 at 11.30pm.If you would like to know more, please see the or call Steven Harris on (02) 9952 8025 for a confidential discussion.City of Ryde is committed to Equal Employment and Child Safety

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