At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide variety of different backgrounds and experiences is critical to fostering innovation, cultivating compassion, attracting and retaining top talent and providing the best possible cancer care for our patients.YOUR ROLE IN OUR FUTUREPatient Information Officer - Health Information Services
Ongoing, part time position
48 hours per fortnight (3-days per week)
Attractive salary packaging options available
About the roleHealth Information Services is looking for an experienced and enthusiastic person to join our patient information team. This is a part time position three days per week, 8.30am to 5pm, 48 hours per fortnight. The job classification and wage rate are HS1, Level 1 as per the Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) Enterprise Agreement 2021-2025.As a member of the patient information team, you will assist with the maintenance and provision of patient records for patient care, research and education.The position will utilise the Epic Electronic Medical Record (EMR), iPM (Patient Administration System), and other electronic information systems used for document scanning purposes.The ideal candidate will meet the following essential requirements:
Investigative, problem solving and analytical skills
Intermediate computer skills
Excellent communication skills
Highly organised, methodical worker with ability to prioritise work
High attention to detail
Ability to work as a team member or autonomously as required
Our benefitsWe offer a range of benefits which support our people both personally and professionally, including:
Up to $11,660 in salary packaging to increase your take home pay
Discounted health insurance and eye care
A comprehensive health and wellbeing program
Public transport options at our doorstep and end of trip facilities for cyclists
Onsite eateries and coffee shops and inviting rooftop garden spaces
Pathways for professional development and new career opportunities
Inclusion and belongingPeter Mac celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles.Join us!If you feel this role is right for you we warmly invite you to apply, and encourage your early application. All appointments are made subject to a satisfactory police check and may include vaccination requirements. Should you need assistance or require any adjustments or accommodations to fully participate in the application or interview process, you are welcome to reach out to the contact person listed. We acknowledge that not all applicants will meet the full list of selection criteria outlined, and wherever possible we will consider applications where relevant experience can apply.Applicants to this role should provide a covering letter outlining relative key skills and experience to assist us with our assessment.For further information about this opportunity, click Apply to be redirected to the Peter Mac Careers page where you can review the position summary. Alternatively, please contact us using the information below for a confidential discussion.Contact person: Milly Suaalii Ausagi, Patient Information ManagerContact number: 03 8559 7556Email: milly.suaaliiausagi@petermac.orgApplications Close: 9 September 2025Position SummaryThis role will assist with the maintenance and provision of patient records for patient care, research and education as a member of the Health Information Services team.This position will utilise the Epic Electronic Medical Record (EMR), iPM (Patient Administration System), and other electronic information systems used to store patient data.As a member of the team you will contribute to the management of patient information, ensuring accurate and timely access to data for eligible users.Patient Information Officer tasks include but are not limited to the following;
Prepping and scanning of documents into electronic systems
Auditing of documents in electronic systems
Analysis, correction and updating of documents in the EMR
Other document management and quality activities as required
These tasks are to be completed within a cooperative team environment that is supportive of the needs of the department and internal/external stakeholders.Enterprise AgreementHealth and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025Classification or Salary RangeHS1Immunisation Risk CategoryImmunisation Category CKey RelationshipsInternal
Health Information Services staff
Administrative staff within the organisation
Clinical and Research staff
All staff within the Parkville Precinct Hospitals
External
Other Hospitals
Referring Doctors, Specialists
EducationSkillsEssential Requirements
Investigative, problem solving and analytical skills
Intermediate computer skills
Excellent communication skills
Highly organised, methodical worker with ability to prioritise work
High attention to detail
Ability to work as a team member or autonomously as required
Desirable Requirements
Previous hospital clerical experience an advantage
Previous experience using an EMR system
Previous experience using a patient administration system
Understanding of Patient Privacy requirements
Certifications, Licenses & RegistrationsKey AccountabilitiesKey Accountabilities Demonstrated By / Key Performance Indicators 1. Provision of patient records and information for patient care, research and education in line with policies and procedures, meeting timelines and KPIs
All patient record information is accurately retrieved and stored within specified time frames
Adapt and assist the implementation of workflow process changes requested by management
Successfully meet departmental KPI's
Accurately report departmental KPI's to management on request
Accept and make appropriate practice changes based on Manager feedback
Assist department with other tasks as required
2. Patient data and patient record maintenance
Enter and maintain accurate record location data within Epic and iPM
Apply policies and procedures in all aspects of work
Maintain patient records in accordance with national record keeping standards
3. Uploading, monitoring and auditing of scanned documents into Onbase scanning software and Epic
All paper and electronic documents received in HIS are prepared for scanning according to agreed standards
Monitoring of scanned document queues to ensure timely uploading of all documents into Onbase and availability in Epic
Immediate attention to Urgent uploading requests
All documents uploaded within agreed timelines
All documents uploaded accurately and clearly viewable in correct patient record
Audits of scanned documents according to HIS Auditing Program
Provision of audit results according to HIS Auditing Program
4. Provision of effective administrative support
Undertake all duties in line with Peter Mac policies and procedures
Perform role in line with confidentiality and privacy requirements
Participate in training and development that is offered during business hours
Work cooperatively as part of the team and assist other areas and staff as necessary
Participate in staff education to ensure quality and accuracy of data entry is maintained and correct procedures are followed
Offer suggestions to improve work processes
Maintain knowledge and skill base required for effective performance and identify learning needs
Support and train new employees when required
Participate fully in the performance appraisal process
Other tasks as directed by your Team Leader or Manager
Key Accountabilities (Contd..)For further information about this opportunity, click Apply to be redirected to the Peter Mac Careers page where you can review the position profile. Alternatively, please contact us for a confidential discussion.Peter Mac is a child safe organisation and has a commitment to child safety and wellbeing.WHY WORK FOR PETER MAC
Peter Mac offer a range of benefits which support our people both personally and professionally.
Our staff benefits include award winning facilities, professional development and events, a health and wellbeing program, flexible work practices and policies and financial benefits such as salary packaging.
We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability.
