Accident & Health Underwriter, NSW
Chubb
- Sydney, NSW
- Permanent
- Full-time
- Evaluate, accept, or decline new business, renewal business, and endorsement requests based on Chubb underwriting guidelines to ensure profitability and growth of the A&H portfolio
- Achieve or exceed retention targets for renewals both on a premium and policy count basis
- Achieve or exceed quality audit expectations and ensure thorough and accurate file documentation is upheld
- Prepare referrals to senior underwriters, providing risk analysis, rating and recommendations
- Play a key role in Peer Review audits as directed
- Assist NSW A&H Distribution Manager in providing input on profit analysis, market, and environment analysis
- Establish and maintain professional, strong, long-term working relationships with producers through regular scheduling and attendance of broker visitations
- Where applicable, establish relationships with a set number of new producers (new meaning new to Chubb)
- Monitor workloads and manage peak periods where required. i.e. seasonal business
- Ensure all work processes align with and adhere to Chubb customer service expectations
- Foster and promote a culture of excellence in service delivery through your communication and professionalism with internal and external stakeholders
- Solicit and share information on competitors pricing, product and selection criteria and suggest adjustments in business approach accordingly
- Ensure that process improvements are effectively executed, and benefits realised
- Assist peers and managers with product and business queries
- Assist members of the Claims Department with any queries
- Where required, assist in coordinating producer functions and events
- Assist in general A&H Division matters as directed
- Attend A&H Division meetings where required and provide accurate and clear feedback on matters relating to the division
- Demonstrate ability to be a team player by actively participating in NSW Branch activities including cross-selling and sales meetings with other product lines
- Understand and utilise Chubb underwriting and workflow systems
- Strong written and oral communication skills
- A solid understanding of the Accident & Health product suite
- Strong negotiation and marketing skills
- Developing leadership skills with ability to coach and train others
- Strong organisational and analytical skills
- Strong understanding of underwriting policy practice and policy documentation requirements, including terms and conditions as defined by industry regulations
- Understanding the underwriting appetite of other departments
- Microsoft Word, Excel and PowerPoint proficiency
- Understanding of the insurance industry and Chubb's position in the market