
Travel Consultant - FCM - Canberra, ACT
- Australian Capital Territory
- $55,000 per year
- Permanent
- Full-time
- Have strong international fare skills
- Assist in making professional and accurate business travel arrangements for corporate accounts including air, car, hotel, and ground transportation reservations.
- Follow company procedures, account guidelines and customer service standards in the area of making travel arrangements, ticketing, Phase IVs, ticket exchanges/changes, CRS/GDS productivity.
- GDS proficiency is required - Sabre highly regarded
- Excellent communicator and professionalism
- Work as a team member and assist other agents as needed in completing all functions related to servicing the client.
- Maintain favourable working relationships with accounts and all of their employees
- Provide solutions to travel related problems clients may have experienced with arrangements
- High attention to detail
- Strong time management skills and professionalism
- Expertise in fares and complex itineraries
- A high level of attention to detail
- Experience as a Travel Consultant or Travel Manager (min 2 years experience)
- International experience
- To be a 'people person' with networking and relationship-building skills
- Demonstrated ability to work within a multi-disciplinary team
- Excellent communication, listening and presentation skills
- Tertiary education is highly regarded
- Great business acumen