Concession Manager - Luxury Womens Designer
- Brisbane, QLD
- Permanent
- Full-time
Join an iconic Australian designer house, renowned for its timeless, elegant, and premium collections. With a strong heritage and a loyal clientele, the brand is celebrated for dressing people of influence, style, and sophistication. Known for its elevated customer experience, the boutique environment reflects the brand's reputation for luxury, exclusivity, and prestige.About the Role
We are seeking an experienced and polished Concession Manager to lead our Fortitude Valley boutique. Reporting directly to the HR Manager, this role is responsible for managing a team of four, driving performance, and delivering exceptional VIP service to a discerning client base. You will also play a key role in training and onboarding new team members, ensuring brand standards and service excellence are consistently upheld. With a structured roster and no late nights, this is a rare opportunity to lead within a premium retail environment while enjoying excellent work-life balance.Skills and Experience
- Proven success in retail management, ideally within luxury, premium, or designer environments
- Strong people leadership skills with the ability to inspire, coach, and develop a team
- A track record of delivering exceptional client experiences, with a VIP and consultative approach
- Excellent organisational and presentation skills, with strong attention to detail
- Ability to drive sales performance, meet KPIs, and maintain high operational standards
- A highly competitive salary package with impressive bonus potential
- Generous retail clothing allowance reflective of a luxury designer brand
- Monthly performance-based incentives with uncapped earning potential
- Structured roster (Tues - Sat) with no late nights, plus optional public holiday lieu arrangements
- Opportunity to represent one of Australia's most prestigious designer labels and build strong relationships with an exclusive client base