Automotive Service Advisor
Go Recruit Automotive
- Cairns, QLD
- $95,000-115,000 per year
- Permanent
- Full-time
- Booking clients in for service or repairs
- Communicating with the technicians and workshop controller to establish the extent of work required and liaison with our parts team on parts availability.
- Prepare pricing estimates of service repair orders.
- Communicating with customers to explain the work involved, gain their approval to proceed and provide regular updates on the progress of their vehicles.
- Dealing with Service Warranty Claims
- Working through paperwork to ensure we are complying with Manufacturer Procedures
- Working closely with the Service Manager and the Workshop Controller to ensure all jobs are completed in a timely manner.
- Working through customer concerns
- Banking and some basic administration duties
- Assisting with training of junior Service Advisors