Event Cinemas Rockhampton - Cinema Worker

EVT

  • Rockhampton, QLD Park Avenue, QLD
  • Permanent
  • Full-time
  • 30 days ago
Event Cinemas is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.About EVT:As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.About Event Cinemas:Event Cinemas set itself apart with a world of entertainment experiences under one roof. We set the global standard for premium cinema and with every interaction, we aim to leave a memorable mark, always evolving to keep things fresh and provide a welcoming and playful atmosphere. We're all about the customer experience, going that extra mile, every time. If you too are a customer service superstar, then we want to hear from you! And loving movies is a big bonus!About the Role
  • A team member at this level is undertaking induction and training to perform work within this level's scope.
  • Performs all tasks with customer assistance and cinema presentation as the priority, thereby supporting the seamless operation of a cinema entertainment complex.
Key Responsibilities
  • Complete all duties as per standard operating procedures.
  • Maintain a high standard of cleanliness and hygiene through diligent cleaning practices throughout the cinema complex.
  • Ensures correct product presentation.
  • Policy and procedures knowledge including all WHS practises.
  • Prepare food and beverages for sale, following standards of quality and presentation.
  • Stock replenishment, in accordance with merchandising planogram.
  • Conduct ticket checks including online check-in procedure while providing assistance to customers, ensuring customer comfort is maintained.
  • Demonstrates and maintains a good knowledge of products and services offered to enhance the overall customer experience.
  • Knowledge of appropriate communication skills, including two-way radios.
  • Undertake minor maintenance and repairs as required.
  • Lost property maintenance.
  • Attend and complete all mandatory training sessions (as applicable) as designated by EVT.
  • Demonstrate awareness of and adherence to fire and emergency training and procedures.
  • May undertake cash handling training under supervision by a Cinema Worker Level 3 (or above).
  • RSA qualifications as required.
KPI - Operational Responsibility for Cinema
  • Net Promoter Score (NPS) results
  • Cinema checklists updated
  • General level of interest in the role
  • Willingness to help others
  • Support of fellow employees
Skills & ExperienceThese are the desired skills and experience for this role:
  • Our cinemas trade 7 days a week over extended ours, and as such this position requires working on a rotating roster with shifts during evenings, weekends, school and public holidays as required.
  • Competent in basic Maths and English.
  • Training is provided however previous experience in roles within entertainment, retail or hospitality industry is desired.
Benefits & Perks
  • Incredible team member discounts from your first day on-the-job.
  • 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
  • Awesome winter and summer savings and discounts at Thredbo.
  • Rapid career growth opportunities through our EVT network.
  • Local community involvement, volunteering and charitable giving.
  • Australia and NZ’s largest and most diverse experiences company
Join Event Cinemas and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.

EVT

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