Technical Analyst
Link Group
- Australia
- Contract
- Full-time
- 12 months Fixed term contract role (Multiple opportunities)
- Flexible working arrangements including WFH
- Flexible Location - Melbourne CBD or Parramatta
- Analyse Business Requirement Documents to identify technical solutions in consultation with the Solution Consultants, Senior Technical Analysts and/or peers considering all databases, application, business process and system implications.
- Liaise with key Business Stakeholders to provide expertise, and to seek clarification on, Business Requirements.
- Analyse, design and document functional and technical changes to core applications.
- Provide specialist expertise on a specification design criteria to developers and test analysts for all supported Systems.
- Arrange and chair Technical solution meetings, where required, to facilitate technical specification/solution outcomes.
- Perform analysis, design the solution and complete Functional Specifications covering both functional and technical changes.
- Ensure solution design meets business requirements and solution is understood by Development and Test Teams.
- Perform peer review and sign-off of technical SDLC deliverables for other team members.
- Accurate and regular time and task recording to ensure effort expended on tasks can be monitored and reported against HLE(s).
- Assist with any of the SDLC development and testing phases to provide clarifications and respond to enquiries.
- Assist with escalated Production Support issues, conduct root cause analysis, design and document solution in the form of functional/technical specifications.
- Investigate and consult on pragmatic alternatives for short-medium and long-term solutions to a problem.
- Provide Technical Specification effort estimates.
- Complete Impact Assessment, Traceability and/or data mapping matrixes as part of Solution Design alignment with Business Requirements and other IT delivery teams, as required.
- Be proactive in identifying and implementing improvements to processes and procedures within the team and greater IT group.
- Manage and balance client and stakeholder expectations and report and escalate where needed.
- Work and collaborate with third and/or vendor parties to deliver integrated system solutions.
- Logging and accessing technical solutions within the JIRA database and thoroughly documenting the status of all client liaisons and communications.
- 5+ Years of demonstrable competency as Technical Analyst or equivalent role such as Software Developer, Software engineer, Analyst Programmer and/or a Solution System Analyst/Solution Consultant, where you have been analyzing, designing and documenting technical solution for large and complex enterprise level application (s).
- System design and Technical Analysis experience and/or product knowledge in Superannuation, Insurance, Managed Funds and Registry Services highly desirable.
- Sound understanding of IT application and system design best practice.
- Working knowledge and experience in SQL, XML, Web service designs and MS office products.
- Expertise in presenting your analysis, design and specifications; getting these progressed at various stages of SDLC in an efficient and timely manner.
- Excellent verbal and written communication skills.
- Experience working in an outsourced or offshored environment.
- Tertiary Qualifications in IT or a related field highly desirable.
- Knowledge of Link Group's supported IT systems and IT's software development cycles is highly desirable.
- FlexiWorks - enabling our employees to work in the office and at home
- Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
- Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
- Talent Referral Program
- Salary Sacrificing via Superannuation
- Employee Assistance Program
- Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
- Employee discounts - Access discounted rates and offers from a variety of providers including Bupa and Microsoft!
- Novated Car Leasing