Customer Success Executive

Chandler Macleod

  • Chatswood, NSW
  • Temporary
  • Part-time
  • 2 months ago
Part-Time Customer Success Executive (10-Week Contract) – Hybrid – ChatswoodAre you a customer-focused professional with strong relationship management and CRM skills? Chandler Macleod is proud to be recruiting on behalf of a leading global organisation in the scientific publishing and information solutions space for a Customer Success Executive to join their ANZ team.📍 Location: Chatswood (Hybrid – 3 days WFH, 1 day in-office)
⏰ Schedule: Part-time, 10 weeks | 5 hours per day, 4 days a week
📅 Start time flexibility: Must begin by 9:30–10:00 AM and finish by 5:30 PMAbout the Role: This role supports key ANZ accounts and is perfect for a self-starter with project coordination or customer success experience who requires minimal direction. You’ll play a vital role in ensuring customer satisfaction and retention, all while collaborating with a passionate regional team.Key Responsibilities:
  • Manage and nurture relationships with ANZ customers to drive engagement and satisfaction.
  • Respond to customer emails promptly with solutions and support.
  • Create insightful usage reports for internal stakeholders.
  • Work closely with two Customer Success Managers and the Account Management team.
  • Maintain accurate account records and updates via CRM platforms (Salesforce experience not essential).
About You:
  • Proven experience in Customer Success, Account Management, or a similar client-facing role.
  • Strong communication, organisational, and reporting skills.
  • CRM experience is essential.
  • Ability to work independently and manage time effectively.
  • Ideal for someone experienced—not suitable for student-level applicants.
Apply Now: If you’re a proactive professional looking for a short-term, flexible opportunity in a high-performing team, we want to hear from you.📧 Send your CV to ashish.bhetwal@chandlermacleod.com
or
👉 Click the Apply Now button to submit your application.At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.Share this jobInterested in this job?Save JobCreate as alertSimilar JobsSCHEMA MARKUP ( This text will only show on the editor. )We're an Award Winning Recruitment Agency2025 Winner Excellence in Safety CultureRCSA Awards2024 Platinum Sustainability RatingEcovadis2024 Social Enterprise CertificationSocial Traders2024 Client Service of the Year FinalistAPSCo Awards2024 Compliance Team of the Year FinalistAPSCo Awards2024 RPO of the Year FinalistAPSCo AwardsPart of RGF Staffing ANZ, Chandler Macleod, We Get People.sRecruitment ServicesIndustriesChandler Macleod acknowledges the Traditional Owners of Country. We pay our respects to the Aboriginal and Torres Strait Islander cultures, and to elders past and present, whose land we stand upon today.© Chandler Macleod 2025 All rights reservedSite Configuration::: Edit Site Configuration Preview Upload Dialog Preview Loading Dialog Preview Alert Dialog Preview Toast Message

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