Protective Services Supervisor

Gold Coast, QLD
$73,533-80,423 per year
Permanent
Full-time

8 hours ago

This role coordinates, leads and provides motivation to a team of Security Officers in the provision of a professional patient focused security serviceJob details Position status Permanent
Position type Full-time
Occupational group Security
Classification OO4
Workplace Location Gold Coast
Job ad reference QLD/GC658591
Closing date 26-Sep-2025
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration
Contact person Raymond MacDonald
Contact details (07) 5687 3968
Access theThe RoleAn opportunity has become available for several Protective Services Supervisors to join Gold Coast Health (GCH) where the focus of our 12 000-strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia.You will

Prevent and/or reduce aggressive/disruptive behaviour by employing appropriate verbal intervention strategies aimed at promoting a safe environment for all
Facilitate training for Security Officers in security processes
Develop relationships and maintain liaison with clinical and operational stakeholder groups
Supervise/conduct traffic and parking control duties, assist with public enquiries, provide site directions/assistance for patients, visitors, public, contractors and staff etc

About youTo be successful in this position you will require:

While not mandatory, possession of a current Security Officer License under the Security Providers Act and/or completion of the following courses/programs would be well regarded:

Queensland Health Certificate Level III Aggressive Behaviour Management Course.
Certificate IV training programs: Security and Risk Management, Training and Evaluation and Frontline Management.
Evidence of vaccination, or be able to be vaccinated against and remain vaccinated against - Measles, Mumps, Rubella, Varicella, Pertussis and Hepatitis B
Tuberculosis screening, to identify if the tuberculosis vaccination may be required
Declaration of serious discipline history must be disclosed
Criminal History Screening will be required for new employees (GCH will cover cost)

Benefits

Flexible work options
Career Development
Salary Packaging
Modern Facilities
Diverse Work Culture
Research Opportunities
12.75% super
17.5% leave loading

Salary

Permanent full time (four positions)
Base salary ranging from $73 533 - $80 423 per annum

About UsOperational Support Services supports the delivery of non-clinical services within the Gold Coast Hospital and Health Service under the departments of: Facilities and Security Operations, Business Operations and Environmental Services. These departments focus on efficient support operations, through best practice, whilst satisfying legal and safety requirements as well as meeting productivity and efficiency standards across the businesses and facilities of Gold Coast Health.About Gold Coast Health

Nationally and internationally recognised location for innovative medical research and health care
Annual operating budget exceeding $1.5 billion
More than 1100 beds across three hospitals - Gold Coast University Hospital, Robina Hospital, Varsity Lakes Hospital and Robina and Southport Health Precincts
Secondary and tertiary health services across more than 20 facilities
Opportunity to combine professional advancement, job satisfaction and relaxation into one fulfilling lifestyle
A workplace culture that encourages people to bring their whole selves to work so that they can perform at their best
Committed to reflecting the diversity of the Gold Coast community and ensuring each staff member is included and feels like they belong

How to ApplyClick APPLY to submit your application by Monday, 29 September 2025Gold Coast Health is committed to providing an accessible, inclusive work environment. Please contact the nominated person if you require any reasonable adjustments throughout this recruitment process.Job Ad reference: GC658591Please note: no third-party applications will be accepted.Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote and .***APPLICANTS ARE ENCOURAGED TO APPLY ONLINE*** Microsoft Word (.doc) or PDF file types are supported. Files must be a maximum of 2MB each.DocumentsBefore applying for this vacancy please ensure you read the documents below.Information Package for ApplicantsRole DescriptionJob search

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