Business Account Consultant

Alinta Energy

  • Perth, WA
  • Permanent
  • Full-time
  • 1 month ago
Business Account ConsultantJob no: 501691
Work type: Permanent - Full Time
Location: Perth
Categories: Sales
  • Full time position based in Perth CBD
  • Work with a high performing team in a collaborative & supportive environment
  • Attractive hybrid work model | Energy Discounts | Career Growth Opportunities
Alinta Energy is one of Australia's biggest energy retailers, generators and developers with over 1.1 million customers. Australia's energy system is undergoing the biggest transformation in its history and we're right there with it. We're investing in and developing large-scale renewables and storage projects as part of our ongoing effort to provide our customers with reliable, affordable and sustainable energy.We understand that flexibility matters when considering your next role. Let us know your requirements, and we'll carefully consider how we might accommodate them.About the roleAs a Business Account Consultant reporting to the Business Sales Team Leader, you will be essential in retaining customer accounts within the Commercial and Industry (C&I) division. Based in our Perth CBD office, you'll initially work on-site during training, transitioning to a hybrid model after your probation.Your focus will be on proactive account management, ensuring customer satisfaction and meeting retention targets. You'll build strong relationships with customers through phone and email, delivering exceptional service and efficiently addressing queries. Additionally, you'll support a high-performing team by sharing your skills and maintaining accurate customer data while collaborating with internal teams to ensure a seamless experience.Why you'll love working hereWe're a welcoming bunch who put our energy into being the best company we can be. For us, this means shared respect, great communication between teams, acting on our ideas, and looking out for each other's wellbeing. There are plenty of great perks, from flexible working to a long list of exclusive Alinta benefits.What you'll do
  • Provide exceptional customer service and retain the accounts of our existing customers
  • Manage multiple customer portfolios at once with our CRM system
  • Contribute to a high performing team through skills sharing and peer coaching
  • Sales administration including performing administrative tasks associated with sales contract renewals
  • Build and maintain strong relationships with internal and external stakeholders
Your experience
  • 3+ years' experience in a similar sales role exceeding KPI's
  • Strong time management and multi-talking skills and the ability to prioritise tasks
  • Demonstrated ability to remain resilient, positive and productive in a fast-paced, dynamic environment
  • B2B experience in converting cold and warm leads via outbound tele-sales and face to face
  • Contract and price negotiation skills ensuring the best possible outcome is achieved for the business
  • Experience working and collaborating in a team environment
Please note this role requires full working rights within Australia.Like what you're seeing?If you like the sound of this, and you've got experience in a similar role, we'd love to talk to you. Come and discover better together with Alinta Energy.We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.If your application progresses, we will need to complete background and pre-employment checks, such as immigration checks, reference checks, criminal background checks, qualification checks, and additional checks for roles related to finance.Our Diversity CommitmentAlinta Energy offers a truly diverse, safe and supportive work environment. As an equal opportunity employer, Alinta Energy encourages applications from any qualified person, including First Nations Australians, members of the LGBTQIA+ community, people of all ages and people living with a disability. We are also proud to be a WORK180 Endorsed Employer and we are committed to advancing women's careers.We look forward to hearing from you.Click 'Apply' to submit your application.Advertised: 15 Jul 2025 W. Australia Standard Time
Applications close: 29 Jul 2025 W. Australia Standard Time

Alinta Energy