Warranty & Compliance Coordinator North Shore Sydney

• Reviewing repair orders and documentation to determine warranty eligibility.
• Preparing and submitting warranty claims to manufacturers or warranty providers.
• Tracking claims, following up on payments, and managing claim outcomes.
• Reconciling warranty receivables and assisting with auditing and reporting.

• Ensuring all warranty work complies with manufacturer and company policies.
• Staying updated on current manufacturer warranty programs and regulatory changes.
• Coordinating with service advisors and technicians to ensure proper documentation.

• Communicating with manufacturers, service advisors, technicians, and other relevant parties.
• Responding to manufacturer inquiries regarding warranty claims.
• Collaborating with other departments to ensure seamless warranty and compliance processes.

• Maintaining detailed records of all warranty work and communications.
• Preparing reports on warranty performance and compliance.

• Assisting with parts ordering, shipping, and returns related to warranty work.
• May involve some field work to assess vehicle issues or conduct inspections.
• May require knowledge of warranty management software and other relevant tools.

• Technical Knowledge: Understanding of vehicle systems, repair processes, and warranty guidelines.
• Analytical Skills: Ability to analyze information, identify discrepancies, and solve problems.
• Communication Skills: Strong written and verbal communication skills for interacting with various stakeholders.
• Organizational Skills: Ability to manage multiple tasks, prioritize work, and meet deadlines.
• Attention to Detail: Ensuring accuracy in claim processing, documentation, and record keeping.
• Computer Proficiency: Familiarity with warranty management software and Microsoft Office Suite.

Network Recruitment