Consulting Portfolio Delivery Manager
Oracle
- North Ryde, NSW
- Permanent
- Full-time
- Works collaboratively with Oracle Consulting's new relationship Sales team and with the wider Oracle's direct or channel sales teams, industries, support & business support functions to delight customers and expand ARR by identifying and solving additional business problems to achieve consulting delight, deliver profitable revenue, inspire win:win outcomes for customer and Oracle/OC leading to customer advocates and further ARR for Oracle and bookings for OC
- Works collaboratively with other lines of business within Consulting
- Engages in external relations with customers and partners
- Utilising your current and previous relationships to open doors with C level execs
- Lead or take part in the account planning and strategic development for targeted accounts while fostering relationships with clients.
- Independently and in conjunction with our Applications and Technology sales colleagues, help your team develop consulting opportunities within a defined set of accounts and prospects
- Monitoring your success plans to ensure you team deliver consistently while building a healthy pipeline of advocates and future expansion opportunities.
- Manage all aspects of the delivery team from recruiting, career development and performance management, talent management, coaching through client relationships and working through complex/large deals, through to close.
- Oversee Oracle client proposal submissions, client presentations and support your team through end-to-end business solutions.
- Help forge relationships with business partners to craft solutions as required
- OC Sponsor to customer Senior Mgmt stakeholders
- Enable OC Exec Sponsor governance with customer C-level execs.
- Accountable for Revenue & Margin across Portfolio (including weekly forecasting & tracking to forecast)
- Oversee project financial metrics across accounts in portfolio proactively & course-correct, as necessary
- Organize & chair regular XLOB program / project progress reviews
- Represent portfolio with all internal OC stakeholders (APAC PMO, GRM, SMT)
- Escalation point-of-contact for Project Directors (PD) / Project Managers (PMs) to remove blockers with XLOB, Solution, Solution Sales, Offshore
- Own Advocacy objectives & generation of references / reference assets within portfolio
- Ensure PD/PMs prepare Account Plans for each account
- Direct the execution of Expansion strategy by PD/PMs
- Review Delivery Plans & ensure alignment to customer Delight
- All GREEN projects
- Hire PD/PMs, working closely with Sales, based on forecasted opportunities; engage with Talent Advisors/Recruitment & SubK agencies to hire the best.
- Assign competent PD/PMs on project(s)
- Manage PD/PMs billable utilization (forecast & actual)
- Coach & train PD/PMs on expectations & process to meet portfolio objectives
- Enable PD/PMs on continuous learning, based on portfolio
- Plan PD/PMs certifications & IDPs as relevant to portfolio
- Manage PD/PMs goals, performance & drive the right growth mindset
- Accountable to exceed/meet Expansion & Extension sales expectations
- Manage opportunities on Sales Cloud for Expansion & Extension pan-portfolio
- Plug-in to Upside/Forecast deals & get introduced as Exec Sponsor on key deals
- Support Sales with advice on Delivery Planning on deals
- Work closely with PMOaaS, Business Support & Operations
- Strengthen processes with continuous improvements to help PD/PMs to better
- Which includes being an Australian Affirmative Action Employer
- Which includes being a United States Affirmative Action Employer