Program Manager - Senior Delivery Consultant

Hawthorn, VIC
Permanent
Full-time

27 days ago

Job Description Summary GE HealthCare is a global leader in medical technology and digital solutions. Our mission is to create a world where healthcare has no limits.As a Program Manager, you will lead the delivery of high-impact client engagements across our Command Center, Digital Twin, and Consulting solutions. You will serve as the primary client interface, ensuring that all projects deliver measurable value, are completed on time and within budget, and align with strategic goals.Engagements follow a problem back approach, leveraging interviews and data mining to align clients around high-value problem statements, then designing targeted solutions to improve performance. Project types include designing efficient healthcare facilities, re-configuring existing capacity for patient throughput and experience, improving health system utilization and implementing real-time analytics in command centers to dynamically optimize coordination of patient care..Job DescriptionKey responsibilities/essential functions include:

Program Leadership: Own the end-to-end delivery of client engagements, managing scope, timelines, budgets, and outcomes across multiple solution areas.
Client Engagement: Act as the day-to-day liaison with clients and delivery team, ensuring satisfaction, alignment, and delivery of contracted value.
Strategic Execution: Support the development and execution of the program vision, applying critical thinking and structured problem-solving to deliver high-value solutions.
Team Development: Lead, coach, and mentor cross-functional teams, fostering professional growth and ensuring high performance.
Risk & Issue Management: Identify and mitigate risks, blockers, and pain points to maintain project momentum and quality.
Change Management: Guide clients through complex transformation initiatives, ensuring adoption and measurable value realization.
Communication & Reporting: Develop and deliver clear, concise, and impactful executive-level presentations and program updates.
Business Development: Identify upsell opportunities and support sales efforts through subject matter expertise, client engagement, and thought leadership.

Required Qualifications:

Bachelor’s degree
3+ years in consulting, advisory services, or performance improvement in a hospital or acute care setting
2+ years of experience in healthcare technology delivery or advisory projects
Strong leadership and team management experience
Proven ability to create impactful executive-level communications and presentations
Proficiency in Microsoft Excel and PowerPoint
Ability to travel up to 70%
Fluency in English, including technical and healthcare terminology

Desired Qualifications:

Master’s degree (MBA, MHA, MHS)
Experience with data mining and analytics
Proficiency in LEAN, Six Sigma, or Change Management methodologies
Strong interpersonal, communication, and coaching skills
Demonstrated business acumen and decision-making under pressure
Proficiency in a second language (especially within the APAC region)

Additional InformationRelocation Assistance Provided: No

GE HealthCare

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