Administration Officer

• Women's and Children's Health Network, Community Division, Seaford (5169)
• Classification - ASO2 - Administrative Services Officer L2 - $58,709.00 to $63,154.00
• Employment Full time/Part-Time - Multiple Term Contracts available

• Serving as the first point of contact for customers both in-person and via telephone, ensuring a welcoming and professional experience.
• Providing accurate, timely information regarding services offered by the Child and Family Health Service Division, tailored to customer needs.
• Direct enquiries to appropriate staff and monitor staff availability to maintain efficient service flow.
• Maintain effective communication and positive relationships with internal staff, external customers, and service providers across the region.
• Process all customer enquiries accurately and efficiently while upholding high standards of customer service.

• Sound interpersonal and communication skills including the ability to communicate effectively with consumers, staff, external agencies and members of the public, both face-to-face and over the telephone, demonstrating a respect for different cultural groups and life situations.
• Ability to quickly learn administration tasks and adapt to different working environments.
• Experience working in a demanding frontline customer service position within a Health Service.
• Maintain sensitivity, integrity and confidentiality.
• Able to adhere to administrative boundaries, including directing inquiries to clinically trained colleagues as required

• Relocation financial support may be negotiated, subject to eligibility.

• Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
• Free public transport for SA Health Metropolitan Hospital workers to and from the Women's and Children's Hospital. Note: Does not apply to network community sites.
• Access to generous leave provisions and professional development opportunities
• Support for you and your family via our Employee Assistance Program

• specialist care for children with acute and chronic conditions
• state of the art maternity and obstetric care services
• community based services reaching hundreds of thousands of babies, children and young people, their families and communities across SA
• specialist programs including Mental Health, Child & Family Health services, Youth and Aboriginal Health services.

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