Full-Time Restaurant Manager
St. Thomas Private Pty Ltd
- Wollongong, NSW
- $76,515 per year
- Permanent
- Full-time
St. Thomas Private Pty Ltd
18 Cliff Rd, Wollongong NSW 2500,
About Us
Seaside Shahi is a full-service Indian restaurant located in Wollongong, NSW. The restaurant is dedicated to offering authentic Indian cuisine, including traditional curries and tandoori dishes. With a focus on quality, consistency, and customer service, Seaside Shahi caters to both dine-in and takeaway customers and operates in a busy coastal area.
The Position: Full-Time Restaurant Manager
We are currently seeking an experienced and qualified Restaurant Manager to oversee day-to-day operations of the restaurant, ensuring a high standard of customer service and efficient business operations. This is a full-time, ongoing position.
Key Responsibilities
Daily Operations Management
- Coordinate and supervise all front-of-house activities to ensure smooth service delivery.
- Manage day-to-day operations in alignment with operational procedures and business goals.
Staff Management and Training
- Recruit, train, roster, and supervise FOH staff.
- Provide ongoing coaching, performance reviews, and staff development opportunities.
- Resolve staffing concerns in accordance with workplace regulations.
Customer Service and Quality Control
- Oversee the preparation and presentation of food and beverages to ensure consistency, quality, and customer satisfaction.
- Address customer inquiries and complaints in a timely and professional manner.
- Monitor dining room operations to uphold a high standard of service.
Financial and Cash Management
- Manage budgets, wages, and operational costs.
- Handle daily cash transactions and ensure accurate financial reporting.
- Monitor and analyse business performance data and recommend improvements.
Inventory and Supplier Management
- Oversee stock ordering, inventory control, and regular stocktakes.
- Liaise with suppliers to negotiate contracts and ensure timely delivery and quality of goods.
- Ensure supplier agreements align with performance and cost expectations.
Compliance and Safety
- Ensure compliance with workplace health and safety, food safety, and hygiene standards.
- Maintain cleanliness, functionality, and regulatory compliance of the dining facility.
Menu and Beverage Oversight
- Collaborate with kitchen team to maintain a modern and appealing menu and beverage list.
- Review customer feedback to inform menu adjustments.
- Ensure all items meet production and visual presentation standards.
Strategic and Business Contribution
- Work closely with senior management to contribute to business planning and strategic initiatives.
- Assist in the planning and execution of events or marketing promotions.
- Support long-term growth through operational improvements and customer engagement.
Required Skills
- Education: Diploma or higher qualification in hospitality management or a related field.
- Experience: Minimum 1 to 3 years of full-time work experience in a similar role, with proven ability to lead a team and manage restaurant operations.
- Core Competencies:
- Strong interpersonal and communication skills
- Proven leadership and staff supervision abilities
- Attention to detail and ability to maintain service consistency
- Experience in conflict resolution and customer service
- Understanding of workplace health and safety standards and regulatory compliance
Conditions of Employment
- Hours: Full-time (38 hours per week), including availability on weekends and public holidays as required by business needs.
- Salary: $76,515 per annum, plus 12% superannuation.
- Location: On-site in Wollongong, NSW.
Applications open on 8 August 2025 and close on 7 September 2025.
Please send your CV to info@businessnest.com.au. Please include the job role title in your email.
St. Thomas Private Pty Ltd
We are sorry but this recruiter does not accept applications from abroad.