Senior Case Manager - Compensation and Benefits

Melbourne, VIC
Permanent
Full-time

8 days ago

Job Description:IntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
OverviewAt Gallagher Bassett (GB), we provide a compassionate and innovative claims service for injured workers and employers who have been impacted by a workplace injury. With dedicated teams specialising in both physical and mental injury, we support injured workers with a holistic approach on their journey to return to work and to life.We are a company that puts our people first. We are committed to providing opportunities for our people to develop and grow in their chosen career. We offer training programs to set you up for success in your role.We are looking for a motivated individual to join our centralised team, where you will have the opportunity to perform diverse functions and contribute to our overall success.As part of our team, you will be responsible for managing the benefits function of the business, including but not limited to superannuation and settlement processes. You will work collaboratively with various claims management teams and stakeholders to ensure smooth operations and efficient processes. Additionally, you will provide specialised oversight within different areas of the Compensation and Benefits Team.Joining our centralised team offers a unique opportunity to gain exposure to various functions within our organisation. You will have the chance to develop a broad skill set and make a significant impact on our operations.
How you'll make an impactIn this position, you'll undertake the following:

Providing a professional and customer centric Workers Compensation claims service through efficient monitoring and oversight of some of our centralised functions
Providing support in data analysis and reporting to contribute to streamlining processes and improve overall efficiency
Act as a central point of contact for internal and external stakeholders, ensuring effective communication and timely resolution of issues
Delivering high quality customer service towards all parties, and demonstrate a commitment to learning and development
Learning about differing employment awards to further your understanding about how remuneration cycles and structures operate for various employers

About youWhat are we looking for?

Worker’s compensation knowledge and experience
Strong problem-solving skills
High attention to detail
Time management and organisational skills,
Ability to prioritise your tasks
Interpersonal skills across with all levels of the organisation and external parties

What we can offer you:Dedicated learning and capability experts and a tailored training program to set you up for successAttractive remuneration packaging & flexible work arrangements including Work from HomePaid Parental Leave to support your family lifeReproductive leaveA friendly, collaborative and supportive working environmentOpportunities for ongoing education and development, as well as career progressionService recognition awards, employee assistance programs and peer support initiativesCorporate health insurances discounts, wellness programs and additional leave optionsDiscounts and cash-back offers from hundreds of retailersBirthday leave - take a day off during your birthday month as a gift from GB!To apply:If this sounds like an opportunity you would be interested in, we would love to hear from you. Click on Apply for this Job.To be considered for this opportunity you must have right to live and work in Australia when applying.Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.Compensation and benefitsOn top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
Novated Leasing opportunities
Two paid volunteer days annually
Health Insurance Discounts with our Group Insurance Plan
Employee Stock Purchase Program
Paid parental leave

Other benefits include:

Flexible and hybrid work arrangements
Mental Health and Wellbeing Support for yourself and immediate family members
Employee Recognition Awards and Service Milestone Recognitions
Peer Support Program
Annual flu vaccinations
Access to Reward Gateway – discount offers at over 350 retailers!
And more...

We value inclusion and diversityInclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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