Digital Project Manager (Mid-Senior)

Calico

Melbourne, VIC
Permanent
Full-time

1 day ago
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About UsCalico is one of Australia’s most established and respected digital agencies. For over 20 years, we’ve delivered strategy, design, and enterprise-grade web development for landmark clients including Zoos Victoria, Melbourne Polytechnic, Royal Botanic Gardens Victoria, and the Melbourne International Comedy Festival. We are proud to be an Umbraco Platinum Partner in Australia.With a team of over 20 specialists working in a hybrid model, we take pride in delivering high-quality digital solutions while fostering a supportive and collaborative culture.The RoleWe’re looking for a talented Project Manager to join our team, with the flexibility to appoint at either the Mid or Senior level depending on your experience. In this role, you’ll help deliver successful outcomes for clients by keeping projects on track — managing timelines, budgets and day-to-day communication.As a Project Manager, you’ll need to foster relationships with clients and colleagues, lead teams through the project life cycles and report to the senior leadership team on key project metrics.This role is a hybrid position and requires 2 days at our Melbourne CBD Office.RequirementsWhat You’ll Do

Manage concurrent digital projects using Agile or Waterfall, delivering to agreed scope, timelines, and budgets
Oversee client retainers, prioritising ongoing support and enhancements
Define project scopes, prepare proposals, schedules, budgets, and statements of work in collaboration with discipline leads
Track and report on project progress, budgets, risks, and milestones to keep clients and stakeholders informed
Lead client workshops, WIP meetings, retrospectives, and debriefs to ensure alignment and improvement
Manage project change processes, negotiating scope, budget, and timeline adjustments with clients
Build trusted client relationships by managing expectations and identifying opportunities to foster growth in partnerships
Take accountability for project performance, including troubleshooting issues, escalating risks, and managing budgets and resourcing forecasts

Essential:

3+ years (mid-level) or 6+ years (senior-level) project management experience in digital or software development
Proven ability to manage multiple projects simultaneously, delivering to agreed timelines, budgets, and scope
Strong understanding of the project management life cycle, with the ability to track and report against milestones
Proficiency with project management tools such as JIRA, Productive, SmartSheets, and Slack
Excellent organisational and time-management skills, with the ability to work under pressure
Confidence in building and fostering strong client and stakeholder relationships
Well-developed problem-solving and negotiation skills
Exceptional written and verbal communication skills
Experience in financial and budget management reporting

Desirable:

Degree in business, project management, or related discipline
Formal Project Management certification
Experience with enterprise CMS platforms, especially Umbraco and WordPress
Understanding of web development processes, technologies, and terminology (e.g. APIs, integrations, hosting environments)
Ability to mentor and support colleagues, contributing to team capability
Exposure to business development or account growth activities (e.g. identifying upsell opportunities)

BenefitsWhy Join Us?

Competitive salary package based on experience
Hybrid work environment (remote / CBD studio)
Paid parental leave
Supportive policies, including domestic violence leave and legal assistance
Career development through conferences, training, and mentoring
A progressive, people-first culture with empathetic leadership and a genuine focus on work-life balance

Calico