Clinical Intake & Triage - Social Worker
- Melbourne, VIC
- $65.00 per hour
- Temporary
- Full-time
- Working in a contact centre, you will be providing high quality first point of contact customer service to individuals and their families requiring counselling and/or case management support.
- Triaging and coordinating intakes and referrals Scheduling appointments for one-on-one appointments or group counselling.
- Escalating cases complex or high-risk cases where relevant.
- Maintaining up to data and accurate records for all phone and email correspondence.
- Liaising and forming partnerships with other departments and organisations and community health and welfare agencies.
- Mandatory qualifications EITHER
- Degree Qualified + Current registration with the Australian Health Practitioners Registration Agency (AHPRA) OR
- Social Work Degree + Current membership with Australian Association of Social Workers (AASW) OR
- Masters Counselling Qualification + PACFA Registration as a Clinical Counsellor OR
- Masters Counselling Qualification + ACA at Level 3 or Level 4
- You will have Working with Children (WWC) and/or Vulnerable People Checks/Clearance ideally, or have it granted before commencing the role.
- Experience in a similar clinical role
- A passion for clinical psychology and social work to support mental health initiatives.
- ASAP start pending Federal Police Check
- 12 month temporary assignment with the potential for further extension
- Full time (9-day fortnight) on a 24/7 roster system – please note you will need to have flexibility to work evenings, overnights and weekends.
- Melbourne CBD location + hybrid working from home
- $65 per hour + super + penalty rates for working evening, overnights, weekends and public holidays