Wait Staff
The Shoreline
- Coffs Harbour, NSW
- Permanent
- Full-time
- Benefit from staff discounts
- Competitive hourly rate plus shift penalties
- Ability to proactively contribute to the processes and evolving culture of the organisation
- Opportunity to grow and develop alongside the business
You will occasionally assist in the Café and may deliver meals within the Home or the Village.In this role, you will be responsible for:
- Prepare the servery for use.
- Check current stock in fridge and freezer and that condiments are full on tables.
- Collect the current breakfast, lunch or dinner sheets and check portions ordered and any special requirements.
- Serve and present hot meals in line with Chef’s instructions.
- Clean in between meals, wipe down tables and clear dirty plates and trays.
- Close down servery and return unused hot meals to kitchen.
- Wipe over all tables and do washing up, clean floors.
- Set up for next service.
- Morning tea, afternoon tea and supper trolley runs, you must be able to find your way around and deliver hot and cold beverages, biscuits, cakes and sandwiches to rooms.
- Water jug delivery morning and supper (fresh cold water first thing every morning and second delivery at supper trolley run).
- Assist in coffee shop as required.
- Be able to do room delivery of special meals or meals ordered from the retirement village.
- Be able to work around people, be polite and accepting of resident input.
- Ensure the agreed mealtimes are adhered to and that meals are provided in a consistent high quality, person centred and efficient manner.
- Demonstrated empathy with and commitment to the care of older people
- Demonstrated understanding of and experience in delivering exceptional customer centred service outcomes
- Ability to demonstrate kindness and empathy across all channels and model behaviours that align with the Shoreline's vison and CREED
- Understanding of the ageing process and a commitment to advocate for older people in residential care and/or home care.
- Police check clearance; and
- Up-to-date vaccination as required by legislation or industry best practice from time to time.