Solutions Consultant, Enterprise
- Sydney, NSW
- Permanent
- Full-time
- Assist in driving the discovery process, helping to uncover prospect/customer's business objectives and issues.
- In collaboration with the Strategic Accounts Sales team member, use in-depth product knowledge to deliver captivating product demonstrations highlighting value propositions to get prospects excited about how Mindbody will help them exceed their goals.
- Establish credibility and build relationships with key stakeholders.
- Serve as a means of translation between technical and non-technical audiences, both internally and externally.
- Work with internal and external teams to ensure a successful onboarding and rollout process while managing the entire project timeline.
- Identify and document key customer requirements, challenges, and potential opportunities and articulate the most appropriate solution.
- Provide feedback to cross-functional internal partners on solution development efforts that best address customer needs.
- Assist in responding to functional and technical elements of RFPs (requests for proposal).
- Contribute to documentation of best practices and other supporting materials for marketing-driven technical content repository and the creation/set-up of demo environments across our suite of integrations.
- All other duties as assigned.
- Bachelor's Degree or equivalent work experience
- Three (3) years of business to business (B2B) experience in product, consulting, or enterprise sales role, specifically working with large strategic and high value target corporations and projects
- Aptitude for web technologies, customer relationship management (CRM) and sales enablement tools
- Proficiency in API and third-party integrations
- Ability to effectively articulate technology and solution positioning to both business and technical users
- Ability to learn new technology quickly; finds it easy to explain technological solutions in terms of business value
- Ability to negotiate resources and priorities with multiple stakeholders in order to drive business results
- Excellent time management and organizational skills, ability to prioritize and use time effectively and efficiently. Demonstrated ability to meet internal and external deadlines
- Excellent communication skills, both verbal and written, with the ability to communicate in a clear, concise and understandable manner
- Demonstrated ability to interact with team members and customers in a tactful and professional manner and recognizes the importance of building and fostering professional and positive working relationships